Ahmad Elhoseny

• I worked as Admission Specialist and tele sales for this company that based in London and Egypt.
• Assisted with issuing and tracking of student communications, in line with regulatory requirements.
• Supported prospective students by answering questions and interpreting policies to alleviate overwhelm.
• Updated and maintained admissions system and database, enabling real-time data access.
• Answered incoming telephone calls and emails to clarify admissions policies and processes.
• Followed established admissions processes and procedures, escalating critical issues to management.

• My Role in data entry ,CRM and campaign management
• I'm supervisor for Digital Marketing team that aiming to work with foreigners customers in import and export for Egypt and UAE.
• Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to.
• Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
• Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
• Maintained documents and records to comply with internal policies and external regulations.

• I worked as Customer Support and data entry.
• Assisted customers with placement of refunds and exchanges.
• Tracked sales cycle to determine best approach to use to push products.
• Handled customer complaints, providing appropriate solutions and recommending alternatives.
• Educated clients on benefits and features of company products.
• Gathered data during customer interactions and prepared customer and product reports.

• Kayan for business and development / Cairo
• I was an organizer and coordinator for the main events that company created
• Top events worked for
• 1- Guinness World Records
• 2- visible and non visible energy
• Managed internal communications through email and memos to deliver announcements.
• Negotiated with vendors to outsource services.
• Scheduled meetings to discuss progress of projects and tasks.
• Applied best practices to adhere to company regulations and guidelines.

Television and Radio, Journalism, PR.