Ahmad Issa
Design is not just what it looks like and feels like. Design is how it works.
Steve Jobs
Summary
Hands-on Operations and Project Management with 15 years of experience managing variety of business operations, financial oversight, and Owner's capital improvement program such as major capital expenditure, construction, and rehabilitation projects. Created effective communication between personnel project team, suppliers, design teams. Strong background in project management with expertise in safety protocol adherence, projects pre-construction phase, establishing contracts, Post Construction. Seeking to leverage experience into General management role with progressive organization completing restoration projects.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Al Mulla Construction, MSA & Sons
07.2017 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased profit by streamlining operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Collaborated with cross-functional teams to develop innovative solutions.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate..
- Mitigated business risks by working closely with staff members and assessing performance.
- Raised property accuracy and accountability by creating new automated tracking method.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and implemented strategic project plans to meet business objectives.
Project Manager
Al Mulla Construction, MSA & Sons
07.2017 - Current
- Made changes to project scope and cost and effective change management processes to keep project up to date
- Manage (take ownership of) necessary procedures in conjunction with fraudulent activity on client's accounts
- Implement best practices in contract management by reviewing the contracts to the best level standards and in parallels with FIDIC contract general conditions
- Develops an understanding of the clients' business priorities and risk management needs
- Reduced process lags by effectively managing and scheduling employees for optimal productivity while training staff on best practices and protocols
- Led strategic planning sessions for site engineering, building design, and construction management
- Facilitated business operations by generating project status reports for corrective action
- Apply value engineering in project as per owner request to meet the budget required
- Drafted action plans and led meetings with department executives to review project status and proposed changes
- Determined project schedules and maintained timeline with proactive adjustments to workflow
- Generated reports detailing project information and predictions
- Supervised project schedules to meet key milestones at every phase
- Consistently maintained time and budget targets through strategic leadership and communication
- Providing an informed, top-level view of any major Risk / Issue impacting the program's / project's critical path.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
Senior Project Engineer
ASGC, Al Shafar General Contracting
06.2015 - 07.2017
Project Engineer
Amana contracting Buildings
06.2010 - 06.2015
Site Engineer
Al Ashram Contracting
01.2009 - 05.2010
Education
Master - Engineering Management
01.2013
Bachelor of Science - Civil Engineering
01.2009
Skills
- Project management
- Contract Management
- Change Management
- Conflict & dispute resolutions
- Cost Control
- Value Engineering
- Performance Monitoring
- P&L Management
- Finance and Accounting Oversight
- Organizational Management
- Problem-Solving
- Business Forecasting
- Business Management
- Business Planning
Certification
- Certified Project Management Professional, PMP 2014-2026
Accomplishments
- Achieved 100% leasing units by introducing Tenant Management Software for leasing our owner's properties tasks.
- Promoted to Operations Manager after 7 years with the current Employer
Projects
• Ritz Carlton Hotel- TAMOKA Restaurant Value: 15 million AED
• Stay Bridge & Holiday Inn Hotel Value: 460 million AED
• Labor Accommodation G+3 Value: 120 million AED
• American Hospital (Clinic at Galleria mall) Value: 6 million AED
• Five Building Warehouses 56 Stores Value: 35 million AED
• Mohammad Bin Rashid Library Value: 1 billion AED
• Etihad Museum-Jumeirah Value: 500 million AED
• Food Factory, Warehouse and Office Value: 39 million AED
• G+3 Offices Building and Training Craft- Abudhabi Value: 31 million AED
• Abu Dhabi Airbase Command of Military Value: 180 million AED
• Gulf News New Production Facility Value: 250 million AED
• Prime Tower (B+G.F+M+56TYP+2S) Value: 220 million AED
• Breitling Boutique – Mirdiff City Center Value: 1.2 million AED
• Dinh Van Boutique – The Dubai Mall) Value: 1 million AED
• Breitling Boutique – Mall of the Emirates Value: 1 million AED
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Personal Information
- Visa Status: Golden Visa
- Marital Status: Married
- Date of Birth: 07/15/86
- Nationality: Jordanian
- Driving License: U.A.E. License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager - Al Mulla Construction, MSA & Sons
07.2017 - Current
Project Manager - Al Mulla Construction, MSA & Sons
07.2017 - Current
Senior Project Engineer - ASGC, Al Shafar General Contracting
06.2015 - 07.2017
Project Engineer - Amana contracting Buildings
06.2010 - 06.2015
Site Engineer - Al Ashram Contracting
01.2009 - 05.2010
University of Wollongong - Master, Engineering Management
American University of Shariah - Bachelor of Science, Civil Engineering
- Certified Project Management Professional, PMP 2014-2026
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