Ahmad Mando
Ajman
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service .
Offering attention to detail and strong decision making skills to manage multiple, concurrent tasks, Excels in calendar management, scheduling, data entry and database administration.. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Back-office Operations
Aphamea Legal Translation & Linguistics
2016.11 - 2024.07
- Skilled at communicating and coordinating with team and managing multiple tasks at the same time.
- Organized office operations, leading daily activities and controlling correspondence.
- Collaborated closely with other administrative staff members to ensure seamless coordination of essential back-office functions.
- I have been a team leader and trainer, guiding beginners in computer skills and Microsoft Office programs, for seven years.
- I have seven years of experience in file management and team supervision, acquired through my work with a translation services office (English-Arabic).
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Revised existing staff evaluation tools to better align with company objectives and values.
- Improved data accuracy by meticulously verifying and correcting information during entry.
Education
Bachelor of Civil Engineering - Civil Engineering
Al Bath University- Faculty of Civil Engineering
Syria- Homs11.2015
Skills
- Document Management
- Office Administration
- Team Leadership
- Customer Relationship Management
- Staff Management
- Microsoft Office 365 Administration
- Proofreading proficiency
- Fast Typing Speed
- Data entry proficiency
- Organizational Leadership
- 2D Drafting Proficiency in AutoCAD
Other Skills
Able to work as a team and under pressure and to accommodate to different work types and environments in addition to time management., Always looking forward to learning new skills, taking on additional responsibilities, and growing professionally.
Personal Information
- Date of Birth: 1990
- Nationality: Turkish, Syrian
- Marital Status: Married
Hobbies and Interests
Reading and some sports activities
Languages
English
Intermediate (B1)
Turkish
Elementary (A2)
Timeline
Back-office Operations
Aphamea Legal Translation & Linguistics
2016.11 - 2024.07
Bachelor of Civil Engineering - Civil Engineering
Al Bath University- Faculty of Civil Engineering
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