AHMAD MAWLAWI
Sharjah,Sharjah
Summary
To work in an organization which provides me the opportunity to improve my skills and knowledge.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Basmat Al hayat Medical Center
02.2023 - 03.2023
- Assisted in work-experience of customer orders placed in person, via email, online and by telephone
- Assisted customers with product-related questions, feedback and complaints
- Monitored customer surveys and feedback to develop corrective actions for service-related issues
- Resolved customer queries over phone and by email
Promoter
Baskin Robinz
10.2022 - 12.2022
- Followed up with interested customers, suggesting purchase options and inviting to upcoming events
- Arranged merchandise displays, keeping tidy and appealing to attract customer interest and attention
- Provided guidance and recommendations on product selection to customers
Actor
MBCI
01.2014 - 06.2014
- Shared stories through scripted monologues and unscripted character improvisations to deliver engaging performances
- Used creativity, to create crowd-pleasing shows and heighten audience enjoyment
Education
Bachelor of Arts - Mass Communication
University of Sharjah
Sharjah UAE04-2027
High School Diploma -
Dawha School
Sharjah, United Arab Emirates06-2021
Skills
- Active listening
- Public speaking
- Remote teamwork
- Problem-solving
Languages
Arabic
English
Timeline
Customer Service Representative
Basmat Al hayat Medical Center
02.2023 - 03.2023
Promoter
Baskin Robinz
10.2022 - 12.2022
Actor
MBCI
01.2014 - 06.2014
Bachelor of Arts - Mass Communication
University of Sharjah
High School Diploma -
Dawha School
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