Ahmad Mustafa
Sharjah
Summary
Highly motivated and results-driven Industrial Engineering graduate with a solid foundation in the principles of Industrial
Systems Optimization, Production, Quality, Supply Chain and Project Management. Eager to contribute innovative solutions to
real-world industrial challenges and continue developing expertise in optimizing manufacturing and operational processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Operation Executive Intern
ZAJEL Courier Services
Dubai
2023.12 - 2024.02
- Successfully resolved customer inquiries and complaints, maintaining a high level of customer satisfaction
- Collaborated with customer service department to streamline processes and improve customer satisfaction
- Supervised Couriers and followed up with them to ensure quality of service.
Intern
ALICO Aluminium
Sharjah
2023.05 - 2023.07
- Developed a good understanding of various processes, including Production Planning
- Quality Control, Aluminium Fabrication, and the way building façade projects are developed and executed, through observation and study during the internship period
- Performed inspections on output samples by using various industry-appropriate methods to ensure that the output met the required standards.
Education
Bachelor of - Industrial Engineering & Engineering Management
CREDENTIAL
07.2023
Received a ‘Certificate of Recognition’ for participating in the College of Engineering -
University of Sharjah
May 2023
Skills
- TECHNICAL SKILLS
- MS Office
- Minitab Statistical Software
- Arena Simulation Software
- AutoCAD Factory PLAN
- Boxford CAD CAM Design Tools
Accomplishments
- Senior Graduation Project:
- Implementation of Lean Six Sigma in a Manufacturing Company (Utilized DMAIC methodology to identify root causes of defects
- Applied statistical tools and analysis with Minitab and improved Sigma level from 2.75 to 3.45)
- Relevant Course Projects:
- Quality Control & Improvement: Applied data analysis using Minitab
- Facilities Planning: Created layouts for a manufacturer using FactoryPlan
- Industrial Automation: Designed Automated System for defect detection
- Supply Chain Management: Analyzed sustainability in supply chain practices
- Human Factors & Ergonomics: Designed ergonomic trolley-lifter, Manufacturing Systems Quality management Project Management Supply Chain Management
- Process Optimization Analytical Skills Production Planning Critical Thinking
Certification
Lean Six Sigma Green Belt Certification, Anexas Europe, 2023
LANGUAGE COMPETENCIES
Arabic : native language
English : fluent( speaking, reading, writing)
Timeline
Operation Executive Intern
ZAJEL Courier Services
2023.12 - 2024.02
Intern
ALICO Aluminium
2023.05 - 2023.07
Bachelor of - Industrial Engineering & Engineering Management
CREDENTIAL
Received a ‘Certificate of Recognition’ for participating in the College of Engineering -
University of Sharjah
Lean Six Sigma Green Belt Certification, Anexas Europe, 2023
LANGUAGE COMPETENCIES
Arabic : native language
English : fluent( speaking, reading, writing)
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