Ahmad Mustafa

Sharjah

Summary

Highly motivated and results-driven Industrial Engineering graduate with a solid foundation in the principles of Industrial Systems Optimization, Production, Quality, Supply Chain and Project Management. Eager to contribute innovative solutions to real-world industrial challenges and continue developing expertise in optimizing manufacturing and operational processes.

Overview

year of professional experience

Certification

Work History

Operation Executive Intern

ZAJEL Courier Services

Dubai

12.2023 - 02.2024

Successfully resolved customer inquiries and complaints, maintaining a high level of customer satisfaction
Collaborated with customer service department to streamline processes and improve customer satisfaction
Supervised Couriers and followed up with them to ensure quality of service.

Intern

ALICO Aluminium

Sharjah

05.2023 - 07.2023

Developed a good understanding of various processes, including Production Planning
Quality Control, Aluminium Fabrication, and the way building façade projects are developed and executed, through observation and study during the internship period
Performed inspections on output samples by using various industry-appropriate methods to ensure that the output met the required standards.

Education

Bachelor of - Industrial Engineering & Engineering Management

CREDENTIAL

07.2023

Received a ‘Certificate of Recognition’ for participating in the College of Engineering -

University of Sharjah

May 2023

Skills

TECHNICAL SKILLS
MS Office
Minitab Statistical Software
Arena Simulation Software

AutoCAD Factory PLAN
Boxford CAD CAM Design Tools

Accomplishments

Senior Graduation Project:
Implementation of Lean Six Sigma in a Manufacturing Company (Utilized DMAIC methodology to identify root causes of defects
Applied statistical tools and analysis with Minitab and improved Sigma level from 2.75 to 3.45)
Relevant Course Projects:
Quality Control & Improvement: Applied data analysis using Minitab
Facilities Planning: Created layouts for a manufacturer using FactoryPlan
Industrial Automation: Designed Automated System for defect detection
Supply Chain Management: Analyzed sustainability in supply chain practices
Human Factors & Ergonomics: Designed ergonomic trolley-lifter, Manufacturing Systems Quality management Project Management Supply Chain Management
Process Optimization Analytical Skills Production Planning Critical Thinking