Ahmad Qassem
Abu Dhabi,UAE
Summary
Senior Director in Private Banking with over 20 years of experience in conventional and Islamic banking. Specialized in managing Ultra High Net Worth (UHNW) client portfolios, structuring credit facilities, and delivering bespoke investment solutions. Proven leadership in growing assets under management, mentoring relationship managers, and driving consistent revenue growth in dynamic financial environments
Overview
22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Senior Director Private Banking
Emirates NBD
Abu Dhabi, UAE
2024.05 - Current
- Represent Emirates NBD Private Banking in high-profile client events, roundtables and private investment forums across the GCC.
- Increased customer retention rates by overseeing exceptional customer service standards.
- Managing a team of private bankers and service associates in Abu Dhabi market.
- Developed growth plans to enhance market presence.
- Improved team performance with comprehensive leadership training.
- Achieved a 20% YoY increase in asset under management.
- Collaborate with product and investment teams to structure bespoke financial solutions, including international funds, sukuk and structured notes.
- Ensure compliance with Central Bank and international regulations across all client portfolios.
Senior Private Banker
Abu Dhabi Islamic Bank (ADIB)
Abu Dhabi, UAE
2014.01 - 2024.05
- Managed complex credit and investment portfolios exceeding USD 300M for HNW clients.
- Advised clients on Sharia-compliant investment strategies and global wealth opportunities.
- Developed long-term relationships resulting in a 40% increase in AUM over 3 years.
- Structured and negotiated high-value credit facilities with minimal default rates.
- Mentored junior bankers, enhancing overall team performance and service standards.
- Performed regular reviews on portfolios, ensured alignment with client financial goals.
AVP - Senior Relationship Manager
Mashreq Bank
Abu Dhabi, UAE
2012.04 - 2013.12
- Led Islamic & Conventional Premier Banking portfolios for top-tier clients
- Advised on diversified investments including global funds and Sharia-compliant options.
- Exceeded annual sales targets within the first four months through strategic client engagement.
Senior Relationship Manager - Excellency
Abu Dhabi Commercial Bank
Abu Dhabi, UAE
2005.05 - 2012.04
- Managed portfolio of 150+ UHNW clients with assets over USD 150M.
- Provided tailored wealth solutions including bonds, equities, funds, and insurance.
- Contributed to profitability through high-yield investment product sales.
Personal financial consultant
Standard Chartered Bank
Abu Dhabi, UAE
2003.06 - 2005.07
- Provided financial consultations aligned with individual client goals.
- Acquired and managed mass market clients through strategic prospecting.
- Liaised effectively with legal professionals whilst arranging estate planning for clients.
- Streamlined complex financial information for clients, enabling easier decision making.
Education
Master of Business Administration - MBA
United Arab Emirates University
Abu Dhabi 2004.06 - 2006.06
Bachelor of Business Administration - Marketing
University of Louisiana at Lafayette
Lafayette USA 1999.08 - 2003.05
Skills
- Performance metrics analysis
- Executive decision-making
- Performance measurement
- Influential communication
- Digital marketing mastery
- International business expertise
- Customer relationship management software
- Profit and loss responsibility
- Statistical leadership
- Brand development
- Sales strategy
- Revenue management strategy
- Corporate governance
- Market research
- Brand positioning
- Customer relationship management
Languages
English
Fluent
Arabic
Native
Affiliations
- Swimming, Football
Certification
Chartered Institute for Securities & Investment certified
References
References available upon request.
Timeline
Senior Director Private Banking
Emirates NBD
2024.05 - Current
Senior Private Banker
Abu Dhabi Islamic Bank (ADIB)
2014.01 - 2024.05
AVP - Senior Relationship Manager
Mashreq Bank
2012.04 - 2013.12
Senior Relationship Manager - Excellency
Abu Dhabi Commercial Bank
2005.05 - 2012.04
Master of Business Administration - MBA
United Arab Emirates University
2004.06 - 2006.06
Personal financial consultant
Standard Chartered Bank
2003.06 - 2005.07
Bachelor of Business Administration - Marketing
University of Louisiana at Lafayette
1999.08 - 2003.05