Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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AHMAD ZUBEIDI

Fujairah

Summary

Strategic financial professional actively pursuing an Assistant Branch Manager role to utilize [ 8 ] years of successful performance in related roles. Committed to offering quality financial services to the [AL ANSARI EXCHANGE] customer base. Eager to contribute immediate value through an exceptional work ethic and strong knowledge of branch operations.

Overview

8
8
years of professional experience

Work History

Branch Manager

Al Ansari Exchange
09.2023 - Current
  • Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.

Assistant Branch Manager

AL ANSARI EXCHANGE
07.2020 - 08.2023
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.

Sales Consultant Representative

UAE EXCHANGE LLC
04.2016 - 06.2020
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

BBA - ECCONOMICS

MUTAH UNIVERSITY
JORDAN AL KARAK
03.2012

Skills

  • Financial Product Advisement
  • Recruit Well-Qualified Staff
  • Financial Instrument
  • Constructive Feedback
  • Strong Interpersonal Skills
  • Workflow Schedules
  • Cash Handling
  • Government Rules and Regulations
  • Client Relationship Management

Additional Information

UAE DRIVING LICENSE


Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Branch Manager

Al Ansari Exchange
09.2023 - Current

Assistant Branch Manager

AL ANSARI EXCHANGE
07.2020 - 08.2023

Sales Consultant Representative

UAE EXCHANGE LLC
04.2016 - 06.2020

BBA - ECCONOMICS

MUTAH UNIVERSITY

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