Ahmad Khaled Kayale
Dubai,UAE
Summary
Results-driven professional with strong expertise in financial management, human resources, and academic administration. Proven ability to develop policies, manage payroll processes, and ensure compliance with regulations. Experienced in enhancing organizational efficiency and employee satisfaction through strategic problem-solving and effective communication.
Overview
12
12
years of professional experience
Work history
General manager
Alphabet Education Services & Institute
Dubai, UAE
01.2021 - 03.2025
- Developed and implemented organizational policies to enhance operational efficiency.
- Defining the tasks for each department and following up on all weekly and monthly reports to ensure achievement of goals.
- Supervised departmental budgets and ensured compliance with licensing and visa regulations.
- Supervising the issuance and renewal of commercial and professional licenses, residencies visas and employment contracts, such DED, GDRFA, MOE, MOHRE, MOHESR, EJARI, DLD, KHDA
- Establishing and tracking KPI reports to ensure operational progress.
- Monitored financial reports to identify errors and streamline daily operations.
- Managed customer interactions to ensure satisfaction and effective service delivery.
- Monitoring salaries, vacations (or leave), and allowances, creating reports, and ensuring employee satisfaction and workflow continuity.
- Defining objectives, ensuring their execution, and guaranteeing customer satisfaction.
Human Resources Manager
University Of Modern Sciences
Dubai, UAE
09.2016 - 10.2020
- Developed and updated company policies & strategic HR plans to Support organizational growth.
- Managed health insurance plans for employees.
- Oversaw payroll processing, ensured compliance with attendance and leave policies.
- Handled contract signing, official leave approvals, and employee vacation management.
- Managed over 250 Employee.
- Analyzed employee performance and developed training plans to enhance skills & productivity.
- Ensured timely renewal of contracts, trade licenses, visas, and maintained a comprehensive document filing & archiving system.
- Managing and analyzing exit interviews to improve employee retention & workplace culture.
- Managing and updating departmental records & preparing regular reports.
- Managed recruitment processes including conducting interviews.
- Creating payroll, budget, KPI reports, along with employee turnover rate.
- Ensuring all employees comply with policies & procedures.
- Ensuring employee satisfaction, resolving all issues and concerns, providing necessary support when needed.
Scholarship Coordinator
University of Modern Sciences
Dubai, UAE
01.2015 - 08.2016
- Administer and coordinate scholarship applications, eligibility verification, and selection processes.
- Supervising student registration and course enrollment, generating a report for each student, and tracking their cumulative GPA.
- Follow-up and periodic meetings with grant coordinators, such as Diwans, Police, Military, and other institutions.
- Ensuring the preparation and payment of invoices and closing all financial entries for students.
- Managed over 400 scholarship students.
- Providing necessary assistance to students, preparing letters, assignment forms, course schedules, and other requirements, and ensuring student happiness.
- Providing consultation and coordinating with the Registrar regarding requirements for course offerings and participating in setting academic calendar.
- Ensuring compliance with graduation plan, the completion of all required courses and credit hours, auditing them, preparing transcripts, graduation statements and certificates, ensuring their attestation by the Ministries, and generating graduate reports.
- Archiving all reports and documents, ensuring compliance with policies and procedures, and guaranteeing that work proceeds within scope of CAA policies.
Senior Accountant
University of Modern Sciences
Dubai, UAE
10.2012 - 12.2014
- Manage and review daily accounting operations including accounts payable, receivable, general ledger, and payroll.
- Prepare monthly, quarterly, and annual financial statements and reports in accordance with accounting standards and university policies.
- Coordinate and support internal and external audits.
- Managed over 300 transaction per day.
- Preparing bank reconciliations by comparing accounting records with bank statements to ensure accuracy.
- Processing and reconciling daily collections (cash, Visa cards, and checks).
- Following up on vendor payments, preparing and paying invoices, and generating reports.
- Monitoring AR accounts (Accounts Receivable) and ensuring collection of all outstanding balances.
- Daily correction and processing of all errors encountered during front-desk account closure and verifying reconciliation of the balance sheet account with financial reports.
- Responsible for archiving, preparation, and authorization of all documentation and reports, while ensuring that operations adhere to policy and procedures and remain within allocated budget.
Education
Bachelor of Business Administration - Business Administration
UNIVERSITY OF MODERN SCIENCES
DUBAI/ UAEMaster of Business Administration - Business Administration
American university in the emirates
DUBAI/ UAESkills
- Microsoft Office Suite
- Document processing
- Negotiation
- KPIs setting
- Labour law & Courts
- Payroll management
- Human resources management
- Public Relations
- Academic administration
- Document drafting
- Problem-solving
- Software management
- ERP systems operation
- Negotiation
- Training
Languages
English
Advanced
Arabic
Native
Timeline
General manager
Alphabet Education Services & Institute
01.2021 - 03.2025
Human Resources Manager
University Of Modern Sciences
09.2016 - 10.2020
Scholarship Coordinator
University of Modern Sciences
01.2015 - 08.2016
Senior Accountant
University of Modern Sciences
10.2012 - 12.2014
Bachelor of Business Administration - Business Administration
UNIVERSITY OF MODERN SCIENCES
Master of Business Administration - Business Administration
American university in the emirates