SYED AHMAD SAMAR
Dubai,UAE
Summary
Expert Technical Sales and Solution Engineering professional with strong expertise in enterprise Facilities and Workplace Management platforms, SaaS delivery models and product development. Proven in converting complex operational requirements into secure, scalable cloud‑native and on‑premises solutions aligned with enterprise architectures.
Competent in end‑to‑end technical pre‑sales, solution architecture, product demonstrations and contract negotiations across B2B and B2B2C environments. Technically proficient in cloud platforms, API integrations, business intelligence and data analysis, enabling ROI‑focused, outcome‑driven solutions that support digital transformation, operational efficiency and business growth.
Previously strengthened delivery as a Senior Engineer – Data Integrity, leading CAFM implementations, UAT, BI reporting and system audits at scale, ensuring data accuracy, platform adoption and audit readiness across multi‑site enterprise FM operations.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Product Development & Technical Sales Engineer
iWaaTech - Integrated Workstream Technologies EFS
Dubai, UAE
2025.11 - Current
- Led end‑to‑end technical pre‑sales and solution engineering engagements, including requirement discovery, solution design, architecture validation, and value positioning to secure enterprise deals across SaaS, PaaS, and on‑premises deployments.
- Drove significant revenue growth through solution‑led selling, strategic negotiation, and successful contract closures, positioning iWaaTech as a scalable, integrated workplace, IOT based and FM platform.
- Delivered high‑impact enterprise projects across Facilities Management, Workplace Solutions, and Operational Technology domains for large and complex environments.
- Sourced new clients through targeted research and networking.
- Conducted detailed client needs assessments and translated complex technical requirements into tailored, business‑aligned solutions with clear value propositions.
- Delivered high‑quality technical presentations and product demonstrations, effectively communicating complex solutions in simple terms and building strong client confidence.
- Designed and delivered product training and enablement programs for internal teams and customers, improving adoption, sales readiness, and operational effectiveness.
- Expanded market presence through new customer acquisition, targeted outreach, solution demos, and value‑based engagements within strategic accounts.
- Built and scaled a strong ISV partner ecosystem, aligning partner solutions with go‑to‑market strategy, pricing models, and integrated solution positioning across the Middle East.
- Collaborated cross‑functionally with product, development, and marketing teams on UI/UX improvements, platform refinement, website optimization, and SEO‑driven content to enhance digital experience.
- Emphasized unique selling points during pitches to clearly differentiate offerings from competitors and strengthen win probability.
- Produced detailed sales and performance reports for senior management, supporting strategic planning and informed decision‑making.
- Embedded sustainability and ESG considerations into solution design, platform capabilities, and partner selection to support long‑term, responsible growth.
Senior Engineer - Data Integrity
FMPro Technology Solutions - EFS Facilities Services
Dubai
2021.11 - 2025.10
- Delivered optimal management of operational facility services through seamless integration and deployment of enterprise CAFM systems across multiple projects.
- Led end‑to‑end CAFM system implementations in line with defined governance frameworks and standard operating procedures, ensuring consistent and high‑quality delivery.
- Executed User Acceptance Testing (UAT) during late‑stage product qualification, validating near‑production features and supporting successful production releases.
- Performed system utilization forecasting, data audits, and performance assessments to ensure effective adoption and long‑term value realization.
- Conducted data analysis and visualization across implemented projects, producing actionable insights to support operational and management decision‑making.
- Prioritized product features and enhancements based on structured end‑user feedback, directly influencing product roadmap and usability improvements.
- Enabled and governed system data acquisition for large‑scale product implementations across the MENA region.
- Managed testing, validation, and issue reporting for new production releases, working closely with development teams to resolve defects and improve system stability.
- Carried out quarterly product audits to assess end‑user utilization, compliance, and value realization across live projects.
- Developed BI dashboards and UAT reports aligned with system development and operational performance tracking.
- Implemented Agile delivery practices, including establishing scrum teams, running sprint cycles, tracking velocity, and continuously reviewing delivery progress.
- Facilitated regular stakeholder reviews, customer validations, and system training sessions, ensuring solutions met business expectations and driving sustained adoption.
Talent Acquisition Specialist
Diverse Lynx LLC
Noida
2021.04 - 2021.11
- Hiring the most suitable and experienced software engineers for different set of roles PAN India.
- Sourcing potential candidates through career portals.
- Managing the hiring process with an Applicant Tracking System.
- Planning interviews and conducting interview with candidates.
- Writing detailed job descriptions for position's requirements and responsibilities.
- Producing Analytics based on screening.
- Hired employees and process hiring-related paperwork along with background checks in accordance with company policies.
- Worked with hiring managers and HR community to understand hiring requirements.
Production Analyst
MAK Leathers Pvt. Ltd.
Kanpur
2019.08 - 2021.01
- Estimating time required for tasks and projects and developing schedules for completion.
- Conducting hybrid market research to forecast demand for Leather Apparel.
- Communication with production staff & Stores to ensure that processes are optimized.
- Reviewing records of past production activities to identify opportunities for improvement.
- Preparing reports on production status and forecasts for future demand of Leather apparels.
Automotive Engineer (Internship)
ATA Automotive Training Academy
2018.06 - 2018.08
- Computer-Aided Design (CAD)
- SOLIDWORKS
- Vehicle Maintenance
- Automotive Electricals.
Education
Executive MBA - Marketing & Sales
NIBM Global
Tamil NaduBachelor of Technology - Automobile Engineering
Galgotias University
Greater Noida, Uttar PradeshSkills
Technical Sales & Solution Engineering
- Technical Sales Engineering
- Solution Architecture & Technical Consultation
- SaaS Delivery Models & SaaS Sales
- Technical Product Understanding & Expertise
- Product Demonstrations & Technical Presentations
- Bid Preparation Excellence
- Contract Negotiation
- Influencing & Critical Listening
- Customer Relationship Management (CRM)
- Business Networking
Technology & Engineering Skills
- API & IP Protocols & Integration
- Cloud & SaaS Platforms
- Software Implementation
- System Data Integrity
- Quality Assurance Techniques
Data, Analytics & Tools
- Business Intelligence (BI)
- Data Analysis
- MS 365
- Python (Pandas)
Product & Delivery Management
- Product Engineering & Management
- Product Technical Training
- Agile / Scrum
Facilities & Workplace Domain
- Facility Maintenance Processes
- Integrated Management Systems
- Facilities Project Management
- Workplace Solutions
Business & Leadership Competencies
- Project Management
- Profit Margin Optimization
- Marketing Support
- Managerial Skills
- Critical Thinking
- Effective Communication
Certification
- Project Planning & Management, University of Virginia
- A Crash Course in Data Science, Simplilearn
- Fundamentals of SQL, Simplilearn
- Certified ScrumMaster (SCM), Scrum Alliance
- Discussion And Risk Management Professional (DEMP), Coursera
- AWS Cloud Technical Essentials, Simplilearn
- Lean Management, Simplilearn
- Cloud computing, Simplilearn
LANGUAGES
Hindi - Native
English - Fluent
Urdu - Fluent
PROJECTS
Train-Test Split Model for Predictive Analysis : A Machine Learning model was created in pandas ( Python ) for a test data set for predicting the prices of certain commodities in a specific area and inflation within a span of a year., Business Challenge : Predictive Maintenance System, As a Part of Young Leaders Program at EFS Facilities Services, for SLB Abu Dhabi Project, Maintenance annual contractual cost was analysed FY 2022. Upon highlighting the pain points, I proposed a feasible solution for mitigating costs and maximizing profits to the company by proposing introduction of predictive maintenance in existing CAFM solution. The plan was showcased with profits for a span of 5 years. This business plan was welcomed by group CEO and the same is in the pipeline for implementation., Vehicle Dynamics and Aerodynamics of an Electric Go-kart : As a part of Engineering Final Year project, we developed an Electric Go-Kart on which I conducted vehicle dynamics calculation and chassis analysis for optimized vehicle performance. The chassis analysis was carried out using a CAD/FEA software. Vehicle dynamics were calculated using Computational Fluid Dynamics on ANSYS software simulations, Average Drag Coefficient, Total lift Force & Total drag force were calculated.
Affiliations
- Imperial Society of Innovative Engineers (ISIE INDIA)
- Scrum Alliance
Accomplishments
Certificate of Appreciation
Issued by Abu Dhabi Airports Authority· April 2026
Certificate of Appreciation
Issued by Emirates Nuclear Energy Corporation · Feb 2026
Young Leader 2021-2022
Issued by EFS FACILITIES SERVICES · Feb 2022
Timeline
Product Development & Technical Sales Engineer
iWaaTech - Integrated Workstream Technologies EFS
2025.11 - Current
Senior Engineer - Data Integrity
FMPro Technology Solutions - EFS Facilities Services
2021.11 - 2025.10
Talent Acquisition Specialist
Diverse Lynx LLC
2021.04 - 2021.11
Production Analyst
MAK Leathers Pvt. Ltd.
2019.08 - 2021.01
Automotive Engineer (Internship)
ATA Automotive Training Academy
2018.06 - 2018.08
Bachelor of Technology - Automobile Engineering
Galgotias University
Executive MBA - Marketing & Sales
NIBM Global