Mustafa Sanjaq
Dubai,DU
Summary
Highly experienced HR professional with over 20 years in the field, specializing in people and organizational development. Proven track record in strategic HR management, talent acquisition, employee relations, and driving organizational change. Adept at implementing HR initiatives that align with business goals and foster a positive workplace culture. Demonstrated success in leading HR teams and managing large-scale projects.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Group People and Organizational Development
Cravia
03.2023 - Current
- Led the development and implementation of organizational strategies to enhance workforce performance and productivity.
- Designed and executed leadership development programs, resulting in a 20% increase in internal promotions.
- Spearheaded employee engagement initiatives, achieving a 15% improvement in employee satisfaction scores.
- Managed succession planning processes, ensuring a robust pipeline of future leaders.
- Collaborated with senior leadership to align HR strategies with business objectives.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Recruited top talent to maximize profitability.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Structured compensation and benefits according to market conditions and budget demands.
- Spearheaded strategic planning initiatives for long-term growth and profitability.
- Aligned corporate strategy with industry trends by staying current on best practices within the competitive landscape.
- Established metrics-based performance evaluations for a more objective assessment of employee contributions.
- Redesigned organizational structure for optimized reporting lines and resource allocation.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Group Head of HR
Cravia
04.2021 - 03.2023
- Directed HR operations for a multi-national food and beverage company with over 2,000 employees.
- Developed and implemented HR policies and procedures, ensuring compliance with UAE and KSA labor laws.
- Led talent acquisition efforts, reducing time-to-hire by 25% through streamlined recruitment processes.
- Oversaw performance management systems, resulting in a 30% improvement in employee performance metrics.
- Established metrics-driven approach to HR decision-making, utilizing data analytics to inform strategy development and execution.
- Enhanced employee engagement by implementing innovative HR policies and practices.
- Optimized recruitment processes, attracting top-tier talent for critical positions within the company.
- Led the successful integration of multiple acquisitions, ensuring seamless transition and cultural alignment.
- Reduced turnover rates by developing and executing effective retention strategies.
- Managed daily HR operations, including recruitment, onboarding, employee relations, and performance management.
- Implemented training and development programs, increasing employee skill levels and job satisfaction by 10%.
- Conducted regular HR audits to ensure compliance with legal and regulatory requirements.
- Handled disciplinary actions and employee grievances, ensuring fair and consistent resolution..
- Implemented an employee self-service portal, enhancing employee access to HR services and information.
HR Manager
Cravia
01.2018 - 04.2021
- Managed daily HR operations, including recruitment, onboarding, employee relations, and performance management.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Implemented training and development programs, increasing employee skill levels and job satisfaction by 10%.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Conducted regular HR audits to ensure compliance with legal and regulatory requirements.
- Collaborated with department heads to identify workforce needs and develop staffing plans.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Created succession planning strategies to ensure leadership continuity and long-term success.
Mployee and Government Relations Manager
Cravia
07.2007 - 01.2018
- Managed employee relations, including conflict resolution, performance issues, and engagement initiatives.
- Liaised with government agencies to ensure compliance with labor laws and regulations.
- Coordinated employee benefits programs, ensuring timely and accurate administration.
- Developed and maintained positive relationships with employees, fostering a supportive and inclusive work environment.
- Assisted in the development and implementation of HR policies and procedures.
Senior Public Relations Officer
Tadweer Waste Management
08.2005 - 05.2007
- Act as the primary point of contact between the organization and government entities.
- Develop and maintain relationships with key government officials and agencies.
- Represent the company at government meetings, hearings, and other official events.
- Ensure the organization complies with all relevant local, regional, and national laws and regulations.
- Monitor changes in legislation and regulations that may impact the organization.
- Advise senior management on regulatory issues and potential impacts on business operations.
- Prepare regular reports on government relations activities and outcomes.
Education
MBA - Strategic Human Resource Management
University of Roehampton
London07.2025
HR Business Partner -
Middle East HR
UAE, Dubai 10.2017
BBA - E-commerce And Information Systems
Al Ghurair University
Dubai, UAE06.2010
Skills
- Talent management
- Succession Planning
- Results Orientation
- Coaching and Mentoring
- Employment law
- Stakeholder Management
- Time Management
- Excellent Communication
- Adaptability and Flexibility
- Decision-Making
- Interpersonal Skills
- Analytical Thinking
Certification
Certificate of participation in HR Business Partner (HRBP) from Middle Earth HR, Dubai in 2017.
Certificate of Achievement Competency Based Interviewing Skills (CBIS) from Select Training and Management Consultancy L.L.C, Dubai in 2016.
Certificate of completion in the Introduction to Organizational Coaching course including the GROW Model from Small Fish Business Coaching in 2014.
Certified Human Resource Management Professional (CHRMP) from Career Institute, Dubai in 2011.
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Group People and Organizational Development
Cravia
03.2023 - Current
Group Head of HR
Cravia
04.2021 - 03.2023
HR Manager
Cravia
01.2018 - 04.2021
Mployee and Government Relations Manager
Cravia
07.2007 - 01.2018
Senior Public Relations Officer
Tadweer Waste Management
08.2005 - 05.2007
MBA - Strategic Human Resource Management
University of Roehampton
HR Business Partner -
Middle East HR
BBA - E-commerce And Information Systems
Al Ghurair University
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