Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ahmed Abduhllah

Ahmed Abduhllah

Dubai,UAE

Summary

Experienced Sales and Fragrance Consultant with over 6 years of expertise in the fragrance industry. Skilled in delivering exceptional customer service, driving sales, and providing personalized fragrance recommendations. Proven track record of achieving sales targets, enhancing customer satisfaction, and maintaining strong customer relationships. In-depth knowledge of luxury perfumes, oud, and fragrance trends, with a passion for helping customers find the perfect scent. Adept at managing product displays, maintaining store aesthetics, and collaborating with teams to achieve business goals.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Retail sales associate

Arabian Oud - Luxury perfumes
Dubai, UAE
06.2024 - Current
  • Assists customers in selecting luxury oud and fragrance products, offering tailored recommendations based on individual preferences.
  • Drives sales by engaging with customers, utilizing suggestive selling techniques, and providing in-depth product knowledge about oud and Arabian perfumes.
  • Greets and welcomes customers, ensuring a luxurious and welcoming shopping experience.
  • Responds to customer inquiries with expertise, helping them explore various fragrance options and understanding the essence of each scent.
  • Guides customers to the appropriate product counters and showcases, ensuring they experience the full range of available fragrances.
  • Provides outstanding customer service, enhancing satisfaction and fostering long-term brand loyalty.
  • Records customer preferences and updates customer profiles to offer personalized service in future visits.

Luxury sales associate

Al Majed for Oud
Dubai, UAE
09.2022 - 06.2024
  • Assists customers in selecting premium oud and fragrance products, offering personalized recommendations based on their preferences.
  • Drives sales through excellent customer engagement, suggestive selling, and providing detailed knowledge of oud products and fragrances.
  • Greets and welcomes customers, ensuring a warm and inviting shopping experience.
  • Responds to customer inquiries, sharing expertise on different oud products and their unique qualities.
  • Guides customers to the right counters and product displays, ensuring they have access to the best selections.
  • Provides exceptional customer service to enhance overall satisfaction and foster long-term customer loyalty.
  • Records customer preferences and maintains up-to-date customer profiles for future reference.

FRAGRANCE ADVISOR

Debenhams
Alexandria, EGYPT
05.2019 - 03.2021

Passionate and knowledgeable Fragrance Advisor with expertise in luxury perfumes and customer service. Responsible for assisting customers in selecting fragrances, providing personalized recommendations, and ensuring an exceptional shopping experience. Skilled in achieving sales targets, maintaining product displays, and staying updated on the latest fragrance trends. Strong ability to build customer relationships and drive brand loyalty.

Retail sales associate

H&M
Alexandria, Egypt
02.2017 - 04.2019

Passionate and customer-focused Sales Associate with a strong ability to provide an exceptional shopping experience in a fast-paced retail environment. Skilled in assisting customers with product selection, ensuring a visually appealing store layout, and maintaining high levels of customer service. Experienced in handling transactions, stock replenishment, and working collaboratively within a team to achieve sales targets. Dedicated to upholding H&M’s brand values, delivering fashion inspiration, and creating a positive shopping atmosphere.

Education

Bachelor of Technology - Bachelor of Management Information Systems

Higher Institute of Computer Science in Al-Suyuf
Alexandria - Egyot
05.2016 - 08.2020

Skills

  • Customer focus
  • Sales acumen
  • Luxury Perfume
  • Brand understanding
  • Customer Service
  • Upselling & Cross-Selling Techniques
  • Visual Merchandising & Product Display
  • Sales strategy implementation

Languages

Arabic
Native
English
Upper intermediate

Timeline

Retail sales associate

Arabian Oud - Luxury perfumes
06.2024 - Current

Luxury sales associate

Al Majed for Oud
09.2022 - 06.2024

FRAGRANCE ADVISOR

Debenhams
05.2019 - 03.2021

Retail sales associate

H&M
02.2017 - 04.2019

Bachelor of Technology - Bachelor of Management Information Systems

Higher Institute of Computer Science in Al-Suyuf
05.2016 - 08.2020
Ahmed Abduhllah