Ahmed Abed Mohamed

Providing high-quality translation services in legal, political, and economic content for various clients. Expertise in translating contracts, agreements, government policies, financial reports, and economic research papers while ensuring accuracy, cultural relevance, and industry compliance.

• Translating legal documents such as contracts, terms & conditions, and regulatory materials with a focus on legal accuracy and terminology consistency.
• Handling political translations, including government reports, policy briefs, and international relations documents, ensuring clarity and contextual accuracy.
• Delivering economic and financial translations, covering market reports, economic policies, and financial statements with a strong grasp of economic terminology and global financial standards.
• Utilizing AI-assisted translation tools and CAT tools to enhance translation efficiency and maintain terminology consistency.
• Collaborating with clients to ensure compliance with industry standards, linguistic precision, and cultural adaptation.
• Maintaining strict confidentiality and data security in all translation projects.

Led and optimized business communication and translation strategies for Customer Care, Internal Care, Partner Care, and Consumer Protection teams. Applied translation expertise to enhance cross-cultural communication, customer engagement, and knowledge management.

• Trained 44 agents in business email writing, professional communication, and multilingual customer interactions, ensuring linguistic accuracy and cultural sensitivity.
• Maintained 100% KPI achievement, monitoring 778 transactions with a 97% quality pass rate, emphasizing clear, effective written communication.
• Developed and optimized Standard Operating Procedures (SOPs) and knowledge bases, integrating language localization and translation techniques for better accessibility.
• Designed outsourcing strategies and established a Critical Squad Team, ensuring seamless multilingual communication across MENA markets.
• Managed Anti-Harassment issues with a strategic communication approach, reducing legal escalations to just 2%.
• Played a key role in the Jira project, contributing with translation insights, feedback, training, and detailed reporting to improve workflow automation.
• Led readiness plans for the Qatar World Cup, leveraging automation, data analysis tools, and multilingual support to enhance global event communication.
• Developed interactive dashboards for real-time reporting and multilingual customer service optimization.

Taught English language fundamentals, including grammar, vocabulary, and reading comprehension, fostering strong linguistic and analytical skills essential for translation and localization.

• Developed and delivered structured English lessons, enhancing students' understanding of language structure, syntax, and semantics—key components in accurate translation.
• Focused on bilingual education, helping students bridge English and Arabic, strengthening cross-linguistic communication skills.
• Designed engaging activities to improve reading, writing, and verbal proficiency, reinforcing language accuracy and cultural context awareness.
• Assessed and provided feedback on written and spoken English, refining editing and proofreading abilities—critical for high-quality translation.
• Utilized interactive teaching methods and modern educational tools to improve language retention and application in real-world contexts.

Started as a translation trainee, gaining hands-on experience in Arabic-English and English-Arabic translation, and progressed to a professional translator handling a wide range of documents across different industries.

• Translated various legal, medical, technical, financial, and business documents, ensuring linguistic accuracy, cultural relevance, and industry compliance.
• Developed strong skills in terminology management, proofreading, and localization, enhancing translation quality and consistency.
• Conducted bilingual document reviews, ensuring precision in meaning, tone, and context.
• Worked under tight deadlines, delivering high-quality translations while maintaining clarity and coherence.
• Collaborated with senior translators and clients to refine translations and ensure adherence to professional standards.