Ahmed Ali
Dubai,UAE
Summary
Dedicated professional with strong computer proficiency and exceptional typing speed, known for adaptability and reliability in dynamic environments. Demonstrates effective pressure management and excels in customer service and relations, ensuring client satisfaction. Committed to leveraging skills to achieve career growth while contributing positively to organisational goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Cashier
First Gulf Exchange Center
2021.01 - 2025.06
- Ensuring accurate accounting practices and maintaining the integrity of both system -based and physical records .
- Packaged customer items to ensure merchandise safety.
- Trained new cashiers on store policies to uphold standards.
- Processed sales, exchanges, and refunds efficiently, minimizing customer wait times.
- Handled high transaction volumes during holiday seasons with precision.
- Addressed customer issues promptly to enhance satisfaction levels.
- Checked customer IDs for age-restricted items in compliance with policy.
Assistant Accountant
AGV Technical Services LLC
2020.01 - 2021.01
- Maintained accurate records of all expenses and updated stock levels.
- Tracked employee hours and entitlements to manage payroll efficiently.
- Responded promptly to client queries regarding invoices and payments.
- Prepared bank deposits while ensuring correction of any discrepancies.
- Managed company purchase and sales ledgers to maintain financial integrity.
- Utilised MS Excel, Word, and PowerPoint for various administrative tasks.
Sales Executive
Dubai, Sharjah International Airport (Etisalat)
2019.01 - 2020.01
- Delivered maximum customer service by effectively handling all customer types.
- Increased customer engagement through high-quality product demonstrations.
- Boosted sales revenue via targeted marketing strategies.
- Established strong relationships with key industry players to expand business reach.
Sales officer
Emirates Industry
2019.03 - 2019.12
- Delivered exceptional customer service to maximise client satisfaction.
- Contributed to annual sales targets through diligent follow-up on leads.
- Organised product demonstrations, generating interest in products.
- Handled customer inquiries and attended calls promptly.
- Updated stock records consistently to ensure accurate inventory management.
- Advised customers on product features and benefits, facilitated informed purchasing decisions.
Cashier (GITEX)
Sharaf DG
2019.01 - 2019.08
- Efficiently processed all types of transactions to ensure maximum customer service.
- Utilised Point of Sale system to accelerate transaction speed.
- Coordinated team members for smooth shift transitions.
- Managed queue during peak hours for a seamless checkout experience.
Assistant Team Leader
Du
2018.01 - 2018.12
- Maintained duty roster to ensure optimal staffing levels.
- Achieved maximum customer satisfaction through effective service delivery.
- Streamlined administrative procedures, enhancing productivity and reducing overheads.
- Introduced innovative solutions that maximised output while preserving quality standards.
- Coordinated daily tasks, facilitating a smooth workflow within the team.
Position
Threads
2017.01 - 2018.12
- Delivered exceptional customer service while interacting with customers and addressing inquiries.
- Managed inventory effectively to ensure product availability and optimise stock levels.
- Executed sales strategies to drive revenue growth and enhance customer satisfaction.
Education
Bachelors of Business Administration - Business Administration
Amity University
Dubai 2016.09 - 2019.09
HIGH SCHOOL -
The Central School
Skills
- Computer proficiency
- Typing speed
- Adaptability
- Pressure management
- Customer service and relations
- problem solving
- Resources Allocation
- Hospitality industry
- Multitasking
- Handle Confidential information
Languages
Arabic
Fluent
English
Fluent
Urdu
Fluent
Hindi
Fluent
Personal Information
- Date of birth: 10/15/96
- Nationality: Pakistan
- Marital status: single
- Religion: Islam
- Visa status: Father's sponsor
Hobbies
- Travelling
- Volleyball
- Football
- Socializing with friends
- Volunteering for social events
Timeline
Cashier
First Gulf Exchange Center
2021.01 - 2025.06
Assistant Accountant
AGV Technical Services LLC
2020.01 - 2021.01
Sales officer
Emirates Industry
2019.03 - 2019.12
Sales Executive
Dubai, Sharjah International Airport (Etisalat)
2019.01 - 2020.01
Cashier (GITEX)
Sharaf DG
2019.01 - 2019.08
Assistant Team Leader
Du
2018.01 - 2018.12
Position
Threads
2017.01 - 2018.12
Bachelors of Business Administration - Business Administration
Amity University
2016.09 - 2019.09
HIGH SCHOOL -
The Central School