Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Facilities Maintenance Supervisor
Management Of HH Shaikh Sultan Bin Zayed Al Nahyan
11.2019 - Current
Conducted repairs on equipment to return machines and tools to functionality.
Addressed customer feedback and complaints to maximize satisfaction.
Completed financial tasks by estimating costs and preparing and managing budgets.
Monitored staff performance and provided feedback to drive productivity.
Coordinated with contractors and vendors to enforce quality standards and timely completion of projects.
Provided professional services and support in a dynamic work environment.
Self-motivated, with a strong sense of personal responsibility.
Secretary of HH Shaikh Sultan Bin Zayed Al Nahyan
Diwan HH Shaikh Sultan Bin Zayed Al Nahyan
03.2014 - 11.2019
Coordinate and facilitate all work requested that related to HH Shaikh Sultan Bin Zayed Al Nahyan.
Worked effectively in fast-paced environments.
Managed filing system, entered data and completed other clerical tasks.
Performed research to collect and record Diwan data.
Maintained daily report documents, memos and invoices.
Customers Service
Abu Dhabi Chamber
10.2008 - 03.2014
Responded to all customer inquiries thoroughly and professionally.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Suggested additional services to customers in order to meet upsell goals.
Maintained high customer satisfaction standards to meet or exceed targets.
Answered questions and provided information about company services.
Education
High School Diploma -
Al Falah School
Madiant Zayed
08.2005
Skills
Enterprise Project Management
Vendor Relationship Management
Inventory Coordination
Word Processing
Swimming pool maintenance
Relationship Building
Landscaping
Work Estimation
Accomplishments
Supervised team of 48 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Monitor the maintenance work for all locations related to HH Shaihk Sultan Bin Zayed Al Nahyan.
Documented and resolved issues.
Collaborated with team of 48 in the development of Shaikh projects and properties.
Software
Excel
PowerPoint
Word
Oracle
Languages
Arabic
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Facilities Maintenance Supervisor
Management Of HH Shaikh Sultan Bin Zayed Al Nahyan
11.2019 - Current
Secretary of HH Shaikh Sultan Bin Zayed Al Nahyan
Diwan HH Shaikh Sultan Bin Zayed Al Nahyan
03.2014 - 11.2019
Customers Service
Abu Dhabi Chamber
10.2008 - 03.2014
High School Diploma -
Al Falah School
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