A highly motivated and friendly individual who takes pleasure in working with and helping people. Adept at planning, scheduling and coordinating my work load with the ability to multi-task and show strong time management. Looking to secure a challenging and interesting position with a forward-thinking company, where I may have the opportunity to further develop my skills and knowledge.
Overview
8
8
years of professional experience
Work History
ADMIN
Ministry of Interior
Abu Dhabi, United Arab Emirates
06.2016 - Current
Achieved service time and quality targets
Updated databases while complying with GDPR regulations
Prepared range of written communications, documents and reports
Managed information on company databases for different organizational activities to track history and safeguard accurate information
Answered and managed incoming and outgoing calls while recording accurate messages
Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management
Performed administrative tasks, document management and report development for inter-departmental use
Organized and stored hardcopy files
Handled client correspondence and internal communications in professional manner
Directed incoming mail, interoffice messages and packages to office recipients
Booked and coordinated equipment maintenance to meet operational needs
Safeguarded sensitive and confidential data in compliance with security best practices
Kept office operations running smoothly and efficiently by implementing procedure and policy improvements
Created employee attendance reports verifying compliance with company policy
Maintained manual and electronic filing and information systems, ensuring ready available and accurate data
Offered high levels of administrative support to managers, ensuring smooth running of company operations
Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems
Operated copy equipment, printers and other office machines to support staff with administrative ad hoc tasks
Handled matter closures and relevant archiving, maintaining reliable, accurate financial records
Assisted finance manager with maintenance of fixed asset register
Planned and prioritized tasks to manage high-volume financial admin and accounting
Demonstrated exceptional abilities within Excel, enhancing financial data management and analysis
Contributed to unit goals by accomplishing related duties in line with existing requirements
Worked with programmers in correction of software problems arising in payroll process
Maintained robust systems and processes for identifying and addressing safety risks
Managed office correspondence, including emails, phone calls and mail, efficiently and promptly
Generated comprehensive quality reports, presentations and spreadsheets, delivering to management within agreed deadlines
Maintained excellent team relationships by proactively helping others with complex problem-solving tasks
Communicated with staff through various internal platforms to keep colleagues informed of office updates
Completed data processing and processing orders into relevant systems to keep records and documentation up-to-date
Provided exceptional secretarial support to Board members and senior management team
Maintained strict confidentiality and discretion when processing sensitive data and information
Coordinated fast, accurate clerical work for forms, files and general data entry
Helped team produce quality work using desktop publishing applications.
Education
IACET-SQC - +networks
Institute of Police Sciences And Technology
10.2023
Higher Diploma - Diploma in Public Safety Community Safety 2.5 GPA