Ahmed Almenday
Ras al-Khaimah
Summary
At Royal Shadow, excelled as a Debt Collector, mastering negotiation and client relations to resolve disputes and enhance customer service. Goal-oriented approach and stress tolerance led to significant improvements in account management, showcasing ability to empathize yet remain firm, ensuring client satisfaction and loyalty.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Debt Collector
Royal Shadow
Dubai
03.2023 - Current
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.
- Enhanced client relationships by providing regular updates on account status and diligently adhering to communication guidelines.
Education
Bachelor of Arts - Journalism And Mass Communication
Ramkhamhaeng University
Bangkok, Thailand 07.2015 - 04.2018
Skills
Account management
Goal-oriented mindset
Negotiation
Client relations
Stress tolerance
Patience and persistence
Timeline
Debt Collector
Royal Shadow
03.2023 - Current
Bachelor of Arts - Journalism And Mass Communication
Ramkhamhaeng University
07.2015 - 04.2018
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