Summary
Overview
Work history
Education
Skills
Certification
Languages
Work availability
Quote
Timeline
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Ahmed  Al Najjar

Ahmed Al Najjar

Dubai,United Arab Emirates

Summary

Senior Sales Manager with 15+ years of progressive experience in hospitality sales and revenue management across UAE and GCC. Proven record of securing high-value corporate and government contracts, boosting room nights, Expert in key account development, MICE business, and rate negotiation with a strategic focus on maximizing revenue and market share.

Overview

19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Senior Sales Manager

Queen Elizabeth 2 Hotel Managed by Accor
Dubai, UAE
06.2023 - Current
  • Achieved 15% increase in corporate room nights through innovative long-stay packages.
  • Secured over 800 monthly room nights by closing high-profile deals with shipping companies.
  • Directed sales presentations that resulted in significant business acquisitions.
  • Cultivated relationships with key clients to enhance sales performance.
  • Optimized pricing strategies, contributing to increased profitability.
  • Managed key corporate and government accounts to ensure satisfaction and loyalty.
  • Collaborated with revenue and reservations teams to harmonies seasonal promotions and LOS strategies.
  • Identified and pursued new business opportunities for revenue enhancement.

Senior sales manager

Grand Millennium Al Wahda – Abu Dhabi
Abu Dubai, UAE
03.2023 - 05.2023

Developed innovative sales tactics that outperformed competitors.

  • Identified new business opportunities to drive revenue growth.
  • Managed government, corporate, petroleum, and club segments to increase room nights and banquet bookings.
  • Coordinated travel logistics for VIP clients, ensuring seamless experiences.
  • Enhanced operational procedures, maximized productivity.
  • Drove digital marketing initiatives to boost online presence.
  • Coordinated marketing campaigns for increased brand recognition.
  • Directed sales presentations, secured high-profile business deals.

Senior sales manager

Ghaya Grand Hotel
Dubai, UAE
02.2021 - 03.2023
  • Devised innovative sales tactics, securing 25 high-value accounts from a pipeline of 40 prospects.
  • Organised and led sales blitz campaigns to drive new account acquisitions and enhance brand visibility.
  • Maintained long-term relationships with decision-makers, resulting in repeat business and multi-year contracts.
  • Managed comprehensive travel arrangements for VIP delegations across various sectors.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
  • Developed marketing plans to support department strategies.
  • Organized special sales at specific times to drive customer engagement and move high volumes of products.

Senior sales manager

Novotel, Adagio & Ibis – Al Barsha
Dubai, UAE
03.2018 - 09.2020
  • Streamlined operational processes, significantly enhancing efficiency.
  • Developed strategic business plans to ensure sustained success.
  • Conducted market research to support execution of key objectives from Annual Business Plan.
  • Proactively prospected and cultivated new accounts in local and international markets, driving growth in group bookings.
  • Established and nurtured long-term relationships with corporate, government, and GCC clients, promoting repeat business.
  • Managed RFP processes and online contracting to optimise workflows.
  • Negotiated guest room rates and meeting space, maximising profitability while ensuring client satisfaction.

Senior sales manager

Royal Rose & City Seasons Hotels
Dubai & Abu Dubai & Al ain , UAE
11.2012 - 02.2018
  • Fostered client relationships, significantly enhancing customer retention rates.
  • Increased sales performance through cultivation of key client relationships.
  • Developed strategic business plans to ensure sustained success.
  • Executed annual business plan objectives while reporting to Director of Sales & Marketing.
  • Drove multi-property sales across Dubai, Abu Dhabi, Al Ain, and Muscat.
  • Secured repeat bookings by building corporate, government, and oil & gas relationships.
  • Led RFP submissions across all properties to enhance regional participation.
  • Organised sales blitz campaigns and client events to boost brand visibility and acquire new business.

Sales manager

TRYP Wyndham hotels
Dubai & Abu Dubai , UAE
02.2010 - 10.2012
  • Devised successful sales pitches for significant conversion rates.
  • Managed key accounts, resulting in consistent revenue generation.
  • Established and managed a portfolio of 250 corporate accounts across diverse sectors, including oil, factories, and construction.
  • Converted 4 high-value key accounts from a pipeline of 5 prospects, significantly contributing to segment revenue growth.
  • Built strong relationships within the Dubai market .Jebel Ali Free Zone, Airport Free Zone, Cargo Village, Sheikh Zayed Road, and Deira districts ,to capture high-yield corporate business.

Assistant sales manager

ADNH
Abu Dhabi, UAE
05.2008 - 01.2010
  • Organized special events and promotions, attracting new clientele.
  • Provided comprehensive after-sales service, building lasting relationships with customers.
  • Managed a portfolio of 350 corporate accounts, including embassies, oil companies, automotive, and construction sectors, with strong business relationships.
  • Converted 13 key accounts from a pipeline of 20 prospects, driving significant revenue across the portfolio.
  • Oversaw sales for 6 hotels under the Al Diar brand, including cross-selling properties in Fujairah and Dubai.
  • Coordinated RFP submissions.

Front desk supervisor

Shangri-La Hotel
Dubai, UAE
05.2006 - 04.2008
  • Coordinated room bookings via telephone or online portals for seamless operations.
  • Assisted guests in their queries, improving overall satisfaction levels.
  • Provided concierge services when required, contributing to enhanced guest comfort and satisfaction.
  • Managed cash drawer and financial transactions accurately for proper accounting records.

Education

Care Completing Program - Hospitality

Shangri-La Hotel
Dubai

Hotel Care Program Taking Ownership - Hospitality

Shangri-La Hotel
Dubai

CompTIA International IBM - N+ & A+ IT Program Super User Project

IBM
Egypt

Bachelor's degree - Hotel Management

Alexandria University
Alexandria
03.1997 - 03.2001

Diploma - Hospitality

Emirates Academy
Dubai

Skills

  • Excellent managerial techniques
  • Leadership
  • Motivational team leader
  • Company culture and values
  • Interpersonal communications
  • Employee interaction
  • Communication skills
  • Problem solving
  • Microsoft Office
  • Customer service
  • Well organized
  • Self-motivated
  • Reliable
  • Software proficiency
  • Team Player

Certification

  • Key Account Management Course completed
  • Business Analysis: Business Process Modeling

Languages

Arabic
Native
English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Senior Sales Manager

Queen Elizabeth 2 Hotel Managed by Accor
06.2023 - Current

Senior sales manager

Grand Millennium Al Wahda – Abu Dhabi
03.2023 - 05.2023

Senior sales manager

Ghaya Grand Hotel
02.2021 - 03.2023

Senior sales manager

Novotel, Adagio & Ibis – Al Barsha
03.2018 - 09.2020

Senior sales manager

Royal Rose & City Seasons Hotels
11.2012 - 02.2018

Sales manager

TRYP Wyndham hotels
02.2010 - 10.2012

Assistant sales manager

ADNH
05.2008 - 01.2010

Front desk supervisor

Shangri-La Hotel
05.2006 - 04.2008

Bachelor's degree - Hotel Management

Alexandria University
03.1997 - 03.2001

Care Completing Program - Hospitality

Shangri-La Hotel

Hotel Care Program Taking Ownership - Hospitality

Shangri-La Hotel

CompTIA International IBM - N+ & A+ IT Program Super User Project

IBM

Diploma - Hospitality

Emirates Academy
Ahmed Al Najjar