Ahmed Badr

• Responsible about manage and upgrading our partnership with every single Money Exchange House, and Bank in our region
• Dealing with the central banks of the countries we are targeting
• Handle and solve customer problems on any level (B2B)
• Establishes policies and procedures that align with the organization's overall goals and objectives
• Plan long-term financial goals for the facility they oversee
• Running the business and supervising the work traffic
• Support in some technical issues if needed
• Assisted clients in understanding their available options and helped them select the right service that can amplify their business
• Acknowledged customer issues and resolved their problems quickly and efficiently
• Lead focus groups to evaluate customer drivers for service offerings, service experience, and brand awareness
• Manage the distributor/end-user relationship in all accounts maintaining focus on emerging Money transfer segments
• Cultivate new business partnerships and deepen existing relationships to drive business, support community outreach, and achieve sales objectives
• Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are met
• Develop trusting, lucrative business relationships with key decision-makers as a proponent of Money transfer technology integration initiatives
• Help build applications from the ground up including target markets, partner strategy, messaging, CRM, and go-to-market programs
• Negotiate and contract with Banks, MTOs and money exchange houses
• Deliver strategic partnerships and acquisitions that support enterprise business strategy, moving opportunities from concept to market testing and business integration
• Develop and implement effective sales, marketing, and business development plans, including acquisition and integration of market database
• Establish business arrangements in the UK, UAE, Saudi Arabia, Indonesia, Kingdom of Bahrain, Kuwait, Qatar, and Jordon
• Ensure that privacy terms protect customer data and verify that all customer data collect by and for the company remains confidential
• Transform poor-volume distributors into successful growing partners, through developing market analysis plans and participating in their execution.

1-Sales Process Optimization:

• Evaluate and enhance sales processes, from lead generation to deal closure, to streamline operations, improve efficiency, and minimize bottlenecks.
• Identify areas for improvement and implement solutions to enhance productivity, sales cycle effectiveness, and overall sales performance.
• Develop and maintain sales playbooks, guidelines, and standard operating procedures (SOPs) to ensure consistent execution across the sales team

2-Data Analysis and Reporting:

• Analyze sales data, performance metrics, and key performance indicators (KPIs) to derive actionable insights and identify trends and opportunities.
• Create regular sales reports and dashboards to provide visibility into sales performance, pipeline health, and revenue forecasting.
• Collaborate with stakeholders to develop data-driven strategies and sales forecasting models to drive accurate revenue projections and inform business decisions

3-Sales Strategy and Planning:

• Collaborate with sales leadership to develop sales strategies, territory management plans, and quota allocation methodologies to drive revenue growth.
• Conduct market research and competitor analysis to identify emerging trends, competitive advantages, and potential sales opportunities.
• Assist in defining pricing strategies, sales promotions, and incentive programs to incentivize the sales team and drive revenue targets

4-Cross-functional Collaboration:

• Foster strong relationships and collaborate with various departments, including marketing, finance, customer success, and operations, to ensure alignment and effective communication.
• Partner with the marketing team to optimize lead generation efforts, enhance lead quality, and ensure smooth handover of leads to the sales team.
• Work closely with finance and operations teams to streamline sales forecasting, deal approvals, and order management processes

5-Sales Technology Enablement:

• Evaluate and implement sales enablement tools, CRM systems, and other sales technologies to enhance productivity, data accuracy, and sales process automation.
• Provide training and support to the sales team on the effective utilization of sales tools and systems, ensuring adoption and maximizing their impact.

• Develop and implement operational strategies, goals, and initiatives aligned with the company's overall objectives.
• Collaborate with senior leadership to define key performance indicators (KPIs) and establish performance metrics to measure operational effectiveness and efficiency.
• Conduct regular analysis of operational processes and identify opportunities for improvement, cost reduction, and increased productivity.
• Drive continuous process improvement initiatives to streamline operations, enhance quality, and optimize resource allocation.
• Provide leadership, mentorship, and guidance to a team of operational professionals, fostering a culture of high performance and collaboration.
• Set clear goals and expectations for the team, monitor performance, and provide ongoing feedback and coaching.
• Identify training and development needs, and implement programs to enhance the skill sets and capabilities of the operational team members.
• Foster a positive work environment that promotes employee engagement, teamwork, and a customer-centric mindset.
• Collaborate closely with other departments, such as finance, human resources, sales, and marketing, to ensure seamless coordination and alignment of operational activities.
• Partner with key stakeholders to develop and implement cross-functional processes and initiatives to drive efficiency, improve communication, and enhance customer satisfaction.
• Act as a liaison between operational teams and senior management, providing regular updates, insights, and recommendations on operational performance.
• Establish robust reporting mechanisms to monitor operational performance against key metrics and targets.
• Analyze operational data and trends, identify areas of improvement, and develop actionable insights and recommendations.
• Prepare and present regular operational reports to senior management, highlighting achievements, challenges, and proposed solutions.
• Develop and implement risk management strategies to identify and mitigate operational risks.
• Ensure compliance with industry regulations, internal policies, and best practices in operational management.
• Collaborate with legal and compliance teams to stay updated on regulatory changes and implement necessary measures.
• Evaluate and implement technology solutions and systems to streamline operations, improve efficiency, and enhance data accuracy.
• Identify opportunities to leverage automation and digital tools to optimize operational processes.
• Collaborate with IT teams to prioritize and execute system enhancements and upgrades.

• Establish and supervise the line Vessels during crossing the Egyptian Regional waters, Contacting the Egyptian Competent Government agencies
• Dealing with Red Sea Ports Authority due to complete vessel documents and registration
• Observe vessels docking at the seaports and the container's logistic operation.