Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Languages
Certification
Affiliations
Quote
Software
Interests
Timeline
Generic
AHMED BAHAA

AHMED BAHAA

Showroom Manager - Luxury Retail
Al Ain

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Company CulturePersonal development programsTeam Building / Company RetreatsCareer advancementHealthcare benefitsWork-life balanceFlexible work hoursStock Options / Equity / Profit Sharing

Summary

I have established a diverse track record that blends leadership in luxury retail with significant creative achievements in writing and songwriting. With over a decade of experience managing high‑performance retail teams, I have consistently driven sales growth, strengthened client relationships, and enhanced customer experience through disciplined leadership and clear communication. I am committed to operational excellence and delivering strong results in fast‑paced environments.

Alongside my retail career, I am a professional songwriter and author with a portfolio of original Arabic songs and a published book inspired by real-life stories and emotional depth. I am currently developing my artistic persona, “Malek Yousef,” and preparing to launch new music projects, focusing on impactful storytelling and modern composition.

I am known for my ability to balance creativity with business discipline, driving growth and meaningful outcomes across different fields. My experience spans retail leadership, creative projects, and adapting to new professional challenges, with a strong commitment to continuous learning, innovation, and strategic thinking.

Overview

17
17
years of professional experience
2
2
Certificates

Work History

Showroom Manager – Rolex Boutique, Al Ain Mall

Mohammed Rasool Khoory & Sons
01.2015 - 01.2025
  • Managed full boutique operations and sales performance, ensuring exceptional service for high-net-worth clients.
  • Designed personalized customer experiences using Rolex expertise and digital communication tools.
  • Strengthened inventory controls and enhanced product presentation in line with Rolex global standards.
  • Increased annual sales from AED 1M to over AED 2.5M, achieving monthly targets for four consecutive years.
  • Trained and mentored team members who advanced into leadership roles across multiple branches.

Sales Consultant – Luxury Watches Division

Mohammed Rasool Khoory & Sons
01.2010 - 01.2015
  • Supported daily boutique operations, providing expert product knowledge and VIP client service.
  • Participated in internal training programs and client engagement workshops.
  • Built strong customer relationships and contributed to consistent sales performance.

Sales & Marketing Executive

Printing & Signboard Company
01.2008 - 01.2010
  • Managed B2B sales and developed tailored marketing campaigns.
  • Built long-term client relationships and ensured consistent brand communication.

Education

Bachelor of Commerce - undefined

Mansoura University
Egypt
01-2007

Skills

Sales & Customer Experience

High-Value Retail Sales

Luxury Customer Experience

Consultative Selling

Upselling & Cross-selling

Client Relationship Management

Operations & Store Excellence

Inventory Control

Visual Merchandising

Store Presentation Standards

Operational Excellence

Brand Compliance

Team & Digital Capabilities

Team Coaching

Performance Support

CRM Systems

Digital Communication Tools (incl WhatsApp Business)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Over the past decade in luxury retail, particularly during my tenure as showroom manager at the Rolex boutique, I have built a consistent record of operational excellence, commercial growth, and exceptional client service.
One of my key accomplishments was achieving and exceeding monthly sales targets for four consecutive years, growing annual revenue from AED 1M to over AED 2.5M, and contributing to an additional AED 7M increase in 2022 alone through strategic client engagement and optimized boutique performance.
During the COVID‑19 crisis, I successfully maintained business continuity by adapting our client‑relationship model. I stayed in constant communication with VIP clients through personalized digital channels, offering remote consultations, product previews, and tailored follow‑ups. This approach not only preserved client trust during a global disruption but also generated steady sales despite operational restrictions.
Operationally, I strengthened inventory controls, elevated product presentation to align with Rolex global standards, and ensured flawless boutique readiness. I also take pride in developing and mentoring team members, several of whom advanced into leadership roles across multiple branches—reflecting my commitment to building strong, capable teams.
Across all these achievements, my focus has always been on delivering a luxury experience that is consistent, personalized, and commercially impactful.

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Certification

In‑house Rolex Training

Affiliations

  • Participation in luxury retail development programs

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Software

Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, inventory tracking, and performance analysis

POS & Retail Management Systems used in luxury retail environments for sales processing, client profiles, and stock control

CRM Tools for managing VIP client communication, follow‑ups, and personalized service

Canva & Digital Design Tools for creating visual content, product presentations, and marketing materials

AI‑based Creative Tools such as Suno for music creation and digital content development

Online Communication Platforms (email systems, internal communication tools, and digital client‑engagement channels)

Interests

Songwriting & Creative Writing, I write modern Arabic songs and short stories, focusing on emotional themes and contemporary music trends

Authoring & Content Creation I published my book “البيع بالرواي”, where I share practical insights on sales, communication, and customer experience

Continuous Learning & Professional Development I actively follow new retail strategies, luxury customer‑experience trends, and attend workshops to improve my skills

Exploring Innovation in My Field I stay updated on the latest tools, technologies, and methods that enhance sales performance and client engagement

Timeline

In‑house Rolex Training

01-2022

Diamond Basics & Client Presentation

01-2017

Showroom Manager – Rolex Boutique, Al Ain Mall

Mohammed Rasool Khoory & Sons
01.2015 - 01.2025

Sales Consultant – Luxury Watches Division

Mohammed Rasool Khoory & Sons
01.2010 - 01.2015

Sales & Marketing Executive

Printing & Signboard Company
01.2008 - 01.2010

Bachelor of Commerce - undefined

Mansoura University
AHMED BAHAAShowroom Manager - Luxury Retail