AHMED BAYOUMI
ABU DHABI ,UAE
Summary
*"Experienced in accounts and billing management with proficiency in QuickBooks, strong customer service skills, and problem-solving abilities. Aiming to deliver accurate financial support and excellent customer service to ensure customer satisfaction and operational efficiency."*
Overview
9
9
years of professional experience
Work History
Accounts Manager And Billing Customer Services
Al Rabie Tourism Company
Abu Dhabi
05.2024 - Current
- - Managed and executed tasks related to billing and account management using **QuickBooks**, ensuring accuracy in invoices and payments.
- - Interacted with customers to resolve billing inquiries, clarify financial details, and address any errors or issues in billing.
- - Updated customer data in the system, including payment and personal details, to ensure record accuracy.
- - Collaborated with other departments (e.g., finance and technical teams) to resolve complex billing and payment issues.
- - Provided regular reports on account status and billing, focusing on process improvement and enhancing customer satisfaction.
- - Handled customer complaints professionally, contributing to improved customer experiences and maintaining positive relationships.
Accounts manager
ISLAMIC ARCHITECTS CONSULTANT ENGINEERS
ABU DHABI , UAE
08.2021 - 05.2024
- Prepared detailed financial forecasts, improved business strategy planning.
- Led development of data analysis protocols for better decision making.
- Facilitated smooth department operations by establishing effective workflow systems.
- Built strong relationships with key stakeholders; enhanced business partnerships and collaborations.
- Managed client relationships, gained trust and loyalty.
- Improved financial accuracy by implementing advanced accounting procedures.
- Improved overall process for year-end inventory audits.
- Resolved escalated issues and liaised with clients to restore satisfaction and promote retention.
Account manager
EBLA BUILDING MATERIALS L.L.C
ABU DHABI , UAE
03.2017 - 06.2021
- Achieved client satisfaction by managing key accounts effectively.
- Coordinated with finance department to manage account finances efficiently.
- Delivered presentations to potential clients, securing new business partnerships.
- Kept abreast with changes in VAT regulations to provide up-to-date advice to clients.
- Trained junior accountants on various aspects of corporate taxation, enhancing team skill set.
- Prepared annual tax returns for individuals and corporations, ensuring accuracy and compliance.
- Implemented efficient systems for record-keeping, improving data accuracy.
- Prepared quarterly VAT returns for businesses, ensuring compliance with statutory requirements.
- Reconciled tax accounts with balance sheets and tracked pending taxes against submitted payments.
- Reconciled taxes and declarations to general ledgers for audit purposes.
Accountant general
JAMALULDIEN CHARCOAL INDUSTRY L.L.C
AJMAN, UAE
04.2016 - 01.2017
- Maintained confidentiality of sensitive information, upholding professional ethics at all times.
- Prepared accurate financial reports for informed decision making.
- Managed company finances to ensure proper budgeting.
Education
Bachelor of commerce - Financial General accounting
FACILITY OF COMMERCE
BANI SUIF UNIVERSITY 06.2012
Skills
- - Billing and payment management using **QuickBooks**
- - Customer service and problem resolution related to billing
- - Accuracy in handling financial data
- - Effective communication with customers and internal teams
- - Time management and handling tasks under pressure
- Cost reduction strategies
- Balance sheet reconciliation
- Financial statement preparation
- Tax return completion
- Client account servicing
Languages
English, Arabic
Native
Accounting Applications & Software
- Micro Soft office
- quickbooks
- peachtree
- oracle
- Al Amin
- Most of the most used websites of the UAE governments (Federal Tax Authority - Department of Municipalities and Transport - Judicial Department - Immigration and Passports)
References
References available upon request.
Timeline
Accounts Manager And Billing Customer Services
Al Rabie Tourism Company
05.2024 - Current
Accounts manager
ISLAMIC ARCHITECTS CONSULTANT ENGINEERS
08.2021 - 05.2024
Account manager
EBLA BUILDING MATERIALS L.L.C
03.2017 - 06.2021
Accountant general
JAMALULDIEN CHARCOAL INDUSTRY L.L.C
04.2016 - 01.2017
Bachelor of commerce - Financial General accounting
FACILITY OF COMMERCE
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