Ahmed El Amin
Abu Dhabi,UAE
Summary
Highly skilled in organizational coordination and workflow integration, with expertise in meeting coordination, travel arrangements, and confidential data handling. Demonstrates exceptional time management, problem-solving abilities, and attention to detail while ensuring seamless team delegation and diplomatic interaction. Adept at managing confidential correspondence and office equipment operation to support efficient operations. Committed to leveraging strong communication skills and flexibility to drive success in dynamic environments while pursuing opportunities for professional growth.
Administrative Officer with 14 years of experience delivering high-quality administrative assistance. Manages diaries and projects with exceptional planning skills. [Software] Administrator certified.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work history
• Administrative Officer
Office of H.H. Sheikh Hamdan Bin Zayed Al Nahyan
abu dhabi, uae
08.2011 - Current
- Assisted in arranging meetings for smoother communication channels.
- Participated actively in departmental meetings contributing valuable insights and suggestions.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
- Coordinated travel arrangements for staff members leading to hassle-free business trips.
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Provided excellent customer service for improved client satisfaction.
- Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Organised monthly reports to maintain record accuracy.
- Handled confidential documents with utmost care; ensured data security at all times.
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Maintained a clean, organised workspace; improved productivity levels.
- Improved file management system through systematic categorisation and labelling practices.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Organised filing system for important and confidential office documents.
- Managed queries in person, by phone and via email with exceptional customer care.
Administrative Assistant
Administration of Civil Registry
Khartoum, Sudan
03.2003 - 11.2009
- Organised company documents for improved accessibility and compliance.
- Implemented a new filing system enhancing document retrieval process.
- Facilitated office meetings to discuss and address team issues.
- Alleviated workload pressures, delegating tasks appropriately amongst staff.
- Coordinated with other departments for seamless workflow integration.
- Handled procurement of office supplies avoiding stock shortages or wastage.
- Increased office efficiency by streamlining administrative procedures.
- Maintained an organised workspace promoting productivity and efficiency.
• Electronically correcting and editing data
Central Bureau of Statistics
khartoum, sudan
02.2008 - 02.2009
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
Education
Diploma - Computer Engineering
Juba University
Khartoum 01.2005 - 04.2009
Diploma - Ports and Maritime Security Management
Al Bayan Institute
dubaiDiploma - maritime port management
ِAl Mithaq Institute
dubaiSkills
- Meeting coordination
- Travel arrangements
- Confidential data handling
- Team delegation
- Workflow integration
- Time management
- Problem solving
- Organisational skills
- Attention to detail
- Flexibility
- Communication skills
- Confidential correspondence
- Diplomatic interaction
- Office equipment operation
- Organisation coordination
Languages
Arabic
Native
English
Native
Timeline
• Administrative Officer
Office of H.H. Sheikh Hamdan Bin Zayed Al Nahyan
08.2011 - Current
• Electronically correcting and editing data
Central Bureau of Statistics
02.2008 - 02.2009
Diploma - Computer Engineering
Juba University
01.2005 - 04.2009
Administrative Assistant
Administration of Civil Registry
03.2003 - 11.2009
Diploma - Ports and Maritime Security Management
Al Bayan Institute
Diploma - maritime port management
ِAl Mithaq Institute
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