Seeking a self-motivated and promising position in order to be an active member in a dynamic team and promote my professional and educational / training background. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
HR Operation Manager
ESCA Hospitality
10.2023 - Current
Develop and implement HR strategies and initiatives aligned with the overall business strategy
Oversee the implementation of Human Resources programs through Human Resources staff
Monitors administration to established standards and procedures
Identifies opportunities for improvement and resolves any discrepancies
Develop and update the companies' organization structures
Develop and update the companies' job descriptions
Develop and monitors an annual budget that includes Human Resources services, activities, employee recognition, training, ..
Etc
Lead the development of departments objectives and KPIs
Establish departmental measurements that support the accomplishment of the company's strategic goals
Lead the implementation of the performance management system that includes Performance Development Plans (PDPs) and employee development programs
Prepare the performance management system & ensure implementation in a timely manner
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Establish an in-house employee training system that addresses company training needs including training needs assessment, new employee orientation or onboarding, management development, production cross-training and the measurement of training impact
Assists managers with the selection and contracting of external training programs and consultants
Helps in communicating company policies, procedures and promote understanding within the organization
Improved employee retention rate by 15% by implementing comprehensive training and development programs
Oversaw an annual recruitment budget around $1.3 million, coordinating hiring efforts across multiple departments
Ensure legal compliance throughout human resource management
Handling employment relations issues such as grievances and employee welfare
Administering financial elements such as payroll, compensation and benefits
Administration of employee-related paperwork, such as employment contracts, new starter packs, or formal notices of termination.
HR Manager
Al Kareem Holding Hospitality
10.2022 - 11.2023
Manage and lead a team of HR professionals in daily people operations ensuring the highest levels of employee engagement and satisfaction
Strategically partner with leadership to design and deliver targeted solutions, including career development, performance management, change management, team building and other initiatives
Reduced recruitment costs annually by implementing a streamlined hiring process and optimizing the candidate sourcing process using advanced HRIS tools
Proactively and effectively address complex operations issues, including managing situations that result in the best possible outcomes for the company, teams, and people
Plans and leads organization design projects to streamline and implement new structures, roles, and/or processes that create speed, efficiency and support rapidly shifting business demands
Responsible for scaling the HR team and organization that supports growth via organizational design and planning, building accountability, and structuring way of working and making decisions to execute on human resources initiatives
Identify training needs for business and individual executive coaching needs
Provide thought leadership regarding organizational and people-related strategy and execution
Improved employee retention by 20% by enhancing engagement initiatives and career development programs
Achieved a 15% decrease in employee turnover by restructuring the onboarding process
Boosted employee satisfaction scores by 25% by implementing comprehensive feedback systems and personalized engagement strategies.
Senior Executive / Assistant HR-Manager
Ameco Medical Technologies. (Manufactury). Egypt
05.2020 - 10.2022
Oversees the daily workflow of the department
Provides constructive and timely performance evaluations
Handles discipline and termination of employees in accordance with company policy
Collaborates with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent management
Identifies key performance indicators for the organizations human resource and talent management functions; assesses the organizations success and market competitiveness based on these metrics
Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs
Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues
Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements
Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management
Drafts and implements the organizations staffing budget, and the budget for the human resource department
Participates in professional development and networking conferences and events
Oversaw HRIS implementation for 500 employees within a $2 million budget.
Sr. Compensation and Benefit Specialist
Mori Co. (Hospitality). Egypt
01.2014 - 04.2020
Prepares the compensation and benefits budget, including the regular monitoring, reporting and adjusting of the budget
Coordinates C&B processes like the salary planning, bonus planning, new benefits introduction
Designs and develops compensation policies
Preparing the job offers and making sure that they have been signed before their deadlines
Preparation of regular audits and monthly reports for information
Forecast budget for salary increases
Manage the insurance project and follow up and issue monthly reports (medical & life)
Manage bank account and issuing bank cards for employees
Responsible for observer attendance of staff, through a fingerprint using human resources management system (SST)
Preparing weekly report on the final comments about newly hired employees and resignation
Updating system monthly (New Hiring - Resignation - change of status)
Responsible for employees' vacations and prepares reports are monthly in accordance with the labor laws
Create presentation includes all monthly variables
Handling a lot of services to employees (accommodation policies - transportation - special awards - air fly tickets to managerial levels - Grants)
Responsible for monthly employee manpower
Responsible for performance appraisal of employees (Annual) & In cases of promotions
Help in making yearly budget.
Reward Specialist - HR
Mori Co. (Hospitality). Egypt
Cairo, Egypt
08.2015 - 12.2017
Forecast budget for salary increases
Completed payroll on 4 days basis utilising SAP to maintain accuracy and efficiency.
Investigated instances of denied eligibility to verify correct determinations.
Managed pension schemes and verified correct calculation of benefits.
Tracked all employee leave time meticulously to prevent any misuse of company resources.
Collaborated with payroll team on pay-related issues involving deductions or adjustments, resolving discrepancies efficiently.
Manage bank account and issuing bank cards for employees
Responsible for observer attendance of staff, through a fingerprint using human resources management system (SST)
Preparing weekly report on the final comments about newly hired employees and resignation
Updating system monthly (New Hiring - Resignation - change of status)
Responsible for employees' vacations and prepares reports are monthly in accordance with the labor laws
Create presentation includes all monthly variables
Handling a lot of service to employees (accommodation policies - transportation - special awards - air fly tickets to managerial levels - Grants)
Responsible for performance appraisal of employees (Annual) & In cases of promotions
Conducted comprehensive audits for ensuring compliance with legislative requirements.
Improved employee understanding of benefits package through regular informational workshops.
Designed an effective benefits strategy, enhancing company's attractiveness to potential employees.