Summary
Overview
Work history
Education
Skills
Languages
Timeline

Ahmed Elbalawy

Jeddah

Summary

Results-oriented sales professional engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

12
12
years of professional experience

Work history

Key Project Manager

Hilti Saudi Arabia
Khobar, Saudi Arabia
03.2023 - Current
  • Ensure that all necessary paperwork (price agreements, contracts, financial check, etc.) is in place before the project start
  • Create a plan, set objectives and select team members
  • Organize a project kick-off with the Hilti team, defining roles and responsibilities of each one
  • Organize periodic internal meetings once the project has started to discuss what has been done, achievements, main issues and next steps
  • Actively approach customers with local engineering and sales, maintaining a direct contact with the General Contractor and the Project/Site supervisor
  • Establish excellent working relationships with Field Engineer and Account Manager /Area Sales Managers

Account Manager

HILTI
Abha - Albaha - Jeddah, Saudi Arabia
05.2013 - 02.2023
  • Cultivated long-term relationships with clients to accurately quote pricing and terms to achieve customer objectives.
  • Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Developed account growth strategy by identifying opportunities with existing accounts.

Hilti Center Representative

HILTI
Jeddah, Saudi Arabia
06.2011 - 05.2013
  • Attract new customers alongside developing existing customers by generating sales and leads for field-based and internal sales teams.
  • Professional representation of the Hilti brand maintaining the store's appearance, stock control and cleanliness, adhering to safety and security protocols.
  • Collaborate with other internal and external departments - Sales, Tool Service Centre, Marketing, Credit Service, Customer Care, and Logistics.
  • Execution and coordination of all processes to ensure operational efficiency in line company policy and procedures.

Education

Bachelor Degree - Marketing

University of Business and Technology (UBT), Jeddah / Saudi Arabia

in Dubai Basic Training Seminar(BTS) / Situational Sales Skills (SSS) -

Quarter, United Arab Emirates
2012

Skills

  • Training and development
  • Project planning and development
  • CRM technologies
  • Salesforce

Languages

English
Fluent
Arabic
Native

Timeline

Key Project Manager - Hilti Saudi Arabia
03.2023 - Current
Account Manager - HILTI
05.2013 - 02.2023
Hilti Center Representative - HILTI
06.2011 - 05.2013
University of Business and Technology (UBT) - Bachelor Degree, Marketing
Quarter - in Dubai Basic Training Seminar(BTS) / Situational Sales Skills (SSS),

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Ahmed Elbalawy