Ahmed El Mallah

• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Complied with regulatory guidelines and requirements.
• Engaged employees in business processes with positive motivational techniques.
• Resolved various issues impacting sales management and business operations.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Assessed employee performance and developed improvement plans.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• HHandling first
• Checking and order required stock and fast-moving items
• Start doing new database to improve business in new store
• Achieving store target for years 2020 and 2021 All Months (Best Store Manager / Best Achieving)

• Admin for Al ain area
• Improving my shop sales
• Manage the reporting for my shop
• Ordering the fast moving collection
• Improving the customer service

• Best Store Manager
• Best store Achievement
• Store Manager for the biggest store in AbuDhabi and Al Ain Area
• Check the latest collection and order it on time.
• Handling all customer objection and solve problems.
• Improve my team knowledge
• Doing activity and make the atmosphere perfect for sale

• Worked in most Luxury branches
• Achieved best sales man for latest 6 quarters
• Manage and coach the branch as deputy manager
• Control the stock and monitor all in/out.
• Ordering the replenishment for sunglasses and optical eye-wear

- I Upgrade my knowledge and get my chance to manage big shop with a lot of brands, and meet other customer mentality

• Check the customer needed and order
• Doing Up-Sale and Gross-Sale
• Merchandising advisor

- I have worked there as everything sales and technician so i know also how to fit the lenses and get good experience in this field

• Sales ( Achieve the target )
• Fitting lenses ( Technician )
• Order the fast moving items
• Order All lenses orders

- This is the first time to work so i learned from this place how to sale and handle the customer problems