ERB , Microsoft office , PHP
Results-driven finance and operations professional with a Bachelor’s degree in Accounting from Alexandria University and a diploma in Computer Programs with distinction. Over 17 years of progressive experience in financial management, accounting, and executive leadership in government service facilitation and commercial sectors. Proven ability to lead finance teams, manage budgets, ensure regulatory compliance, and improve operational efficiency. Adept at working with ERP systems and delivering high-quality financial reports and strategic insights to support organizational growth and decision-making. Strong communicator with a focus on customer service excellence and digital transformation.
Key Responsibilities:
• Oversaw daily operations to ensure efficient and timely delivery of government-related services (e.g., visa processing, trade license renewals, Emirates ID, medical insurance, etc.).
• Maintained strong and effective relationships with key government entities, including GDRFA, Federal Authority for Identity and Citizenship, DED, DHA, and others.
• Monitored and implemented updates to government regulations, ensuring full compliance across all service processes.
• Developed and executed strategic plans to expand service offerings, increase customer reach, and improve operational efficiency.
• Recruited, trained, and led a high-performing team, ensuring staff competency, professionalism, and adherence to service standards.
• Managed customer experience, resolved client complaints, and implemented continuous service improvements to achieve high customer satisfaction.
• Controlled financial performance, monitored budgets, and reviewed administrative and financial reports to maintain profitability.
• Established and enforced internal policies and procedures to ensure service quality, compliance, and risk mitigation.
• Led digital transformation initiatives, including implementation of smart service platforms aligned with Dubai’s paperless and digital government vision.
• Ensured alignment with ISO standards and best practices in customer service, quality management, and operational excellence.
Key Responsibilities:
• Developed short- and long-term financial plans aligned with the company’s strategic goals.
• Led the budgeting process and identified funding requirements and investment opportunities.
• Managed daily cash flow operations to ensure sufficient liquidity and financial stability.
• Prepared cash flow forecasts and implemented plans to optimize excess funds or cover shortages.
• Reviewed and analyzed monthly and annual financial statements to provide actionable insights.
• Monitored financial performance and compared actual results to budgets and forecasts.
• Built and maintained relationships with banks and financial institutions to secure loans and credit facilities.
• Oversaw the company’s debt and financing agreements, ensuring compliance with terms and timely repayments.
• Ensured full compliance with tax laws and financial regulations; reviewed and submitted tax returns on time.
• Assessed financial risks and implemented risk mitigation strategies to protect company assets.
• Advised senior management on financial strategies, cost reduction, and investment decisions.
• Participated in feasibility studies and strategic planning for business expansion or restructuring.
• Managed and developed the finance team, promoting a culture of continuous improvement and accountability.
• Recommended and implemented improvements to internal financial controls and procedures.
• Oversaw the adoption and optimization of ERP and financial systems to improve efficiency.
Key Responsibilities:
• Supervised and led the accounting team, assigned daily tasks, and provided training and support.
• Reviewed journal entries and ensured accurate posting to the general ledger.
• Oversaw the preparation of financial statements in compliance with IFRS/GAAP standards.
• Monitored financial performance, analyzed financial data, and provided strategic recommendations.
• Managed monthly and annual closing processes, including account and bank reconciliations.
• Reviewed and ensured timely submission of tax returns (VAT, income tax) and compliance with local regulations.
• Coordinated with internal and external auditors, provided necessary documentation, and addressed audit findings.
• Prepared detailed financial and management repor…
Key Responsibilities:
• Recorded and maintained accurate financial transactions in compliance with accounting principles.
• Prepared journal entries and posted to the general ledger.
• Generated financial statements including the Balance Sheet, Income Statement, and Cash Flow Statement.
• Reconciled bank accounts and other ledger balances to ensure accuracy.
• Prepared monthly, quarterly, and annual financial reports for management review.
• Ensured compliance with IFRS/GAAP and local tax regulations.
• Coordinated with external auditors and supported the year-end audit process.
• Managed fixed asset records, depreciation schedules, and liability tracking.
• Prepared and filed tax returns (e.g., VAT, income tax) in a timely manner.
• Contributed to the improvement of accounting procedures and internal controls.
Collecting and Analyzing Costs
• Gathering direct costs (materials, labor) and indirect costs (overheads).
• Analyzing costs by cost centers, products, or processes.
Preparing Cost Reports
• Preparing regular reports on production costs, cost of sales, and departmental costs.
• Providing reports to support management in pricing or cost reduction decisions.
Designing Costing Systems
• Designing and developing appropriate costing systems (actual, standard, or target costing).
• Determining the basis for allocating indirect costs to products or departments.
Cost Control
• Comparing actual costs with standard or estimated costs.
• Analyzing variances and identifying the causes (e.g., material price increases or production inefficiencies).
Assisting in Pricing Decisions
• Helping in setting product prices based on costs and desired profit margins.
• Providing studies on how cost changes affect pricing.
Supporting Decision Making
• Providing analytical data to assist management in decisions such as expansion, downsizing, product development, or discontinuation.
Coordination with Other Departments
• Working closely with production, purchasing, and finance departments to ensure accurate cost data.
• Monitoring the impact of operational changes on costs.
Compliance and Financial Reporting
• Ensuring the costing system complies with accounting standards and internal policies.
• Supporting the preparation of financial statements with cost of sales and inventory valuation analysis.
Staff management
ERB , Microsoft office , PHP
CM - Certified Manager Certification
CM - Certified Manager Certification