Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
Timeline
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Ahmed Elsayed

Summary

professional head Barista with expertise in Strong knowledge of sensory skills and brewing methods Superior customer service skills and commitment to product quality and operational efficiency

Works well in high tempo environments to manage demand and

maintain standards. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Head Barista

the house cafe
01.2023 - 09.2023
  • Oversaw training and development in barista techniques, brewing methods and coffee calibration
  • Monitored personal and team performance, assessing quality of work, encouraging professional development and reporting insights to upper management.
  • Led team to execute high volume of customer orders during peak times whilst maintaining orderly counter area, balanced till and outstanding customer service.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
  • Studied and re-designed processes to improve quality of coffee and cafe products.


Head Barista

gallery x cafe
05.2022 - 01.2023
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Maintained and operated espresso machines, blenders and commercial coffee brewers.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.

Head Barista

so cafe
11.2021 - 05.2022
  • Created speciality drinks according to exact customer requests and preferences.
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Processed, prepared and served variety of orders from extensive beverage menu, staying up-to-date with seasonal changes and additional customer requests.

Head Barista assistant

Master coffee cafe
02.2021 - 11.2021
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Senior Barista

turf cafe
03.2020 - 02.2021


  • Performed daily opening and closing routine including cashing up, inventory checks and security procedures.
  • Controlled strict First In First Out (FIFO) inventory practices to ensure team labelled, priced and dated stock accurately and minimised food waste.
  • Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions

Education

Medical laboratory technician

faculty of science

Skills

  • Coffee bean expertise
  • Complex brewing method
  • Advanced Espresso Making
  • Calibration coffee profiling
  • Grinder calibration
  • Quality check
  • Latte art
  • Beverage preparation
  • Menu memorisation
  • Employee management
  • Barista training and development
  • Maintain and clean coffee machine
  • Mange orders for stock and coffee supplies
  • Stakeholder and relationship management
  • Multi-tasking, time management and organisational skills
  • Performance improvement
  • Professional demeanour
  • Microsoft office
  • Customer service
  • Creativity and problem solving skills
  • Teamwork and collaboration

Languages

English
Intermediate (B1)
Arabic
Proficient (C2)

Certification

  • Speciality Coffee Assisotion foundation-intermediate

Barista skills

Brewing skills

Sensory skills


  • Barista Hustle

Barista one

Percolation

Immerision

Milk science

Advanced coffee making

The water course

Advanced espresso

Coffee quality control

Timeline

Head Barista

the house cafe
01.2023 - 09.2023

Head Barista

gallery x cafe
05.2022 - 01.2023

Head Barista

so cafe
11.2021 - 05.2022

Head Barista assistant

Master coffee cafe
02.2021 - 11.2021

Senior Barista

turf cafe
03.2020 - 02.2021

Medical laboratory technician

faculty of science

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Ahmed Elsayed