Ahmed Elsayed
System Engineer
Abu Dhabi
Summary
Network Engineer with 10+ years of experience in network design, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform and high uptime Data Center environments.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
System Engineer
Techzone
Abu Dhabi
10.2022 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
Network Engineer
ALSAHER TELECOM
Abu Dhabi
09.2017 - 10.2022
- Improved network performance and reliability through optimization and implementation of redundant network paths, resulting in 30% increased latency and 25% increased availability.
Enhanced network security through segmentation and vulnerability remediation, reducing attack surface by 40% and detecting 95% of vulnerabilities.
Successfully designed and implemented large-scale network infrastructures, resulting in 50% increased capacity and 20% reduced costs.
Proven problem-solver with a 90% first-hour resolution rate and a track record of resolving critical network issues.
Effective leader and collaborator with a history of driving team productivity and business revenue growth. - Switches Monitor and manage system resources Implementation of LAN&WAN Networks
- Participate in technical research & development to enable continuing innovation within infrastructure Repair and recovery from hardware or software failures
- Evaluated local area network (LAN) and wide area network (WAN) performance data to ensure sufficient availability and speed to identify network problems
- Identified causes of networking problems, using diagnostic testing software and equipment
- Installed network software, including security and firewall software
- Installed and configured wireless networking equipment
- Documented help desk requests and resolutions
- Backed up network data.
Network Engineer
ATLAS TELECOM
01.2014 - 08.2018
- Performing disaster recovery operations and data backups when required configuring Routers, Switches
- Monitor and manage system resources
- Implementation of LAN&WAN Networks
- Participate in technical research & development to enable continuing innovation within the infrastructure
- Repair and recover from hardware or software failures
- Evaluated local area network (LAN) and wide area network (WAN) performance data to ensure sufficient availability and speed, to identify network problems, and for disaster recovery purposes
- Identified causes of networking problems, using diagnostic testing software and equipment
- Analyzed and reported computer network security breaches and attempted breaches
- Installed network software, including security and firewall software
- Installed and configured wireless networking equipment
- Documented help desk requests and resolutions
- Backed up network data.
Technical support Engineer
ASCORP HOLDINGS
12.2009 - 02.2014
- Installing & configuring computer hardware, software, systems, networks, printers, scanners
- Monitoring and maintaining computer systems and networks
- Responding promptly to service issues and requests
- Regarded computer software and hardware operation and resolved problems
- Prepared evaluations of software and hardware and recommended improvements and upgrades
- Managing and maintaining IT network equipment
- Manage and Configure, Routers& Switches
- Plan, & coordinate the distribution of client/ server software
- Estimated time and materials needed to complete projects
- Monitored and analyzed network performance and reports on data input and output to detect problems, identify inefficient use of computer resources and perform capacity planning
- Coordinated network operations, maintenance, repairs, or upgrades.
Education
High School Diploma -
El Mahalla El Kubra Industrial School
Gharbia, EGYPT 05.2003 - 06.2006
Skills
Network Technologies: Cisco Routers, Switches, Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, CDP, RIP, RIPv2, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), ATM, GPON, MPLS, Multicast, GRE, VPN, Wireshark
Operating System: Windows 7/8/10, Windows Server 2003/2012, (Threats Modeling Analysis) Linux: RedHat, Kali Linux, Back box, Parrot Active Directory, Microsoft Exchange, DNS, DHCP, VMware, ESXI, Cisco IOS
Interactive and fast learner
Ability to work under pressure
Self-dependency and self-motivated
Highly communication and presentation skills
Analytical skill
Troubleshooting
Cybersecurity
Certification
Cisco Certified Network Professional (CCNP CSCO13111188)
Projectsachievements
- Abu Dhabi Tetra Tower ( CCTV System, Network)
- Ruwais Complex ( CCTV, ANPR, Network )
- Federal authority of Nuclear Regulation ( Control Room, Network )
- Abu Dhabi General Head Quarter ( CCTV, Access Control system, Storage System, Network)
- ADMA&OPCO Head Quarter ( CCTV, Access Control system, Network )
- Al Aain General Head Quarter ( CCTV, Wireless system Bridgewave Flex4G)
- Dubai Consulates ( Control Room, CCTV system, Lidar System, Access Control System)
- Tawazun ( IPIC & Mamoura ) ( CCTV System, Morphowave System, Network, Cyber Security Solution )
- Tawazun ( Caracal Shooting Club ) ( CCTV System, Access Control System, Storage System, Network, Cyber Security Solution )
Personal Information
- Date of Birth: 01/17/87
- Nationality: Egyptian
- Driving License: UAE Valid Acheivments
- Marital Status: Married
- Religion: Muslim
Languages
English
Upper intermediate (B2)
Timeline
System Engineer
Techzone
10.2022 - Current
Network Engineer
ALSAHER TELECOM
09.2017 - 10.2022
Network Engineer
ATLAS TELECOM
01.2014 - 08.2018
Technical support Engineer
ASCORP HOLDINGS
12.2009 - 02.2014
High School Diploma -
El Mahalla El Kubra Industrial School
05.2003 - 06.2006
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