AHMED FARID

• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
• Analyzed and interpreted data to develop strategic approaches for improving sales and operational performance.
• Led meetings with key stakeholders to refine policies and procedures supporting organization-wide performance improvement.
• Conducted market scanning and competitor analysis to identify potential business opportunities.
• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Recruited and managed team of 50 regional sales representatives and consistently achieved high sales targets.
• Built relationships with customers and community to establish long-term business growth.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Managing the branch operations, and establish pathways to accomplishing goals.
• Successfully coordinate with internal / external departments for smooth financial operations.
• Identify and implement measures relating to processing tasks, turnaround and staffing /cost levels in order to improve productivity of the section.
• Propose procedural improvements based on periodic reviews in order to enhance service delivery promote Ci initiatives and implement approved suggestions to continuously improve levels of sales and service.
• Direct control of sales and services of the branch, communicating strategic goals, coordinating with sales and operational standards by motivating branch team.
• Effectively dealing with customer complaints, monitoring reasons for customer dissatisfaction and achieving continuous improvement in the customer experience.

• Evaluating employee performance and providing feedback and coaching, as needed.
• Developing and implementing sales plans.
• Conducting regular sales and operations meetings.
• Mitigate financial discrepancies, accurately executing budget control and fixing operational documentation.
• Organizing marketing activities and events for the branch.
• Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.
• Assessing market conditions and identifying opportunities.

• Administered and ensured compliance to all sales practices for the branch and performing various training sessions for the same.
• Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
• Identifying appropriate sales staff and establish an efficient work procedure and prepare required work schedule and analyze all cancellation requests for customers.
• Preparing all marketing reports and evaluating all procedures and recommend improvements to sales department and ensure compliance to all company policy.

•. Led and supervised a team to achieve monthly and annual business targets.
• Managed payroll operations ensuring accuracy, compliance, and timely processing.
• Developed new business opportunities through client acquisition and strategic partnerships.
• Coordinated closely with policy, operations, and finance teams to improve workflow efficiency.
• Monitored team performance, provided coaching, and improved productivity and retention.
• Handled key corporate and high-value client accounts.
• Prepared performance reports and presented results to senior management.

• Led and managed a personal loans sales team to consistently achieve and exceed monthly and quarterly targets.
• Drove new business acquisition through direct sales channels, referrals, and strategic partnerships.
• Coordinated with credit, operations, and risk teams to ensure smooth processing and timely disbursement of loans.
• Ensured full compliance with bank policies, Central Bank regulations, and internal credit guidelines.