Summary
Overview
Work History
Education
Skills
Certificates And Courses
Timeline
Generic

AHMED HAMED

AL AIN,ABU DHABI

Summary

To obtain long- term employment with well-established and well known company, and to meet your satisfaction, and serve the company with all what I got by sharing and providing you with all my knowledge.

Overview

14
14
years of professional experience

Work History

Team Leader

Royal Swiss Auto
08.2024 - Current

Allocate the work load to assign team member.

Utilizing the service manual aiming the perfect methods for solving problems.

Ability to use multiple diagnose and program software's like Xntery Vidamo Monaco Lunch Autel Flex on pinch programmers

· Help my team members to achieve all tasks within labor hours.

Train our teams to use service manuals and wiring diagrams

· Diagnose and solve complicated problems which face the workshop specially merceds Benz Vehicles

Developed and updated curriculum for various automotive courses, including diagnostics, electrical systems, engine performance, transmission systems, brake systems and HVAC systems, ensuring alignment with the latest industry standard

  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Assisted in recruitment to build team of top performers.

Technical Advisor

Berlin Auto Service Center L.L.C
10.2023 - 07.2024
  • Auto reception screening and diagnostics of automotive repair electrical and mechanical defects.
  • Standardized technical operations reporting parameters to reduce wasted and redundant effort across multidisciplinary teams.
  • Collaborated with personnel to provide updated knowledge regarding industry application standards and specifications.
  • Assessed client needs, devising tailored solutions that aligned with their unique objectives and constraints.
  • Reduced wasted time of diagnose inside workshop and improved productivity with proactive troubleshooting and timely resolution of technical issues.

Workshop Team Leader

Astana-Specialized Service for MERCEDES-BENZ
03.2023 - 09.2024
  • Diagnose and solve the very complicated vehicles faults with strategic manner and contact PSA through Email diag. if needed.
  • Distribute the daily appointments to the appropriate member of staff in a fair and efficient manner.
  • Assign the duties of the Foreman and quality tester on a daily basis to ensure they are efficiently utilized.
  • Ensure the booking system is kept constantly updated with the vehicle progress.

Comfort & Safety Technician

Alexandria National Automotive - Mercedes-Benz Egypt
08.2014 - 04.2020
  • Diagnosis comfort & safety

Team Leader

Egyptian German for the maintenance (Mercedes-Benz of Alexandria, Egypt)
02.2014 - 08.2014

Diagnosis Engineer

Mercedes-Benz Alaily Maintenance Center
09.2013 - 02.2014
  • Repair electrical fault quality engineer

Team Leader

Aboul Fotouh Techno Service
04.2013 - 09.2013

Workshop Engineer

Egyptian German for the maintenance (Mercedes-Benz of Alexandria, Egypt)
09.2011 - 04.2013
  • Auto reception screening and diagnostics of automotive repair electrical and mechanical defects.

Education

master degree program -

Helwan University
05.2025

Faculty of industrial education - Automotive department

Helwan University
01.2011

Skills

  • Ability to work under pressure
  • Create working relationships
  • Maintain professional attitude
  • Listen to and integrate criticism
  • Team spirit
  • Quick learner
  • Observer
  • Problem-solving
  • Team building
  • Client service
  • Customer support
  • Training and mentoring
  • Time management
  • Process improvement
  • Critical thinking

Certificates And Courses

  • Mercedes-Benz Egypt Tech Masters, 2015, 3rd place winner - system technician
  • Mercedes-Benz Egypt Tech Masters, 2016, 4th place winner - system technician
  • Course in Automotive Electrical and Electronics Systems, German Auto Service Cairo Mercedes-Benz
  • Course in Vehicle Control System and Application, German Auto Service Cairo Mercedes-Benz
  • Course in the Injection and Diagnosis of Faults, Ministry of Industry
  • High-voltage Qualification for Motor Vehicles, Mercedes-Benz Training
  • Body Interior and Exterior Equipment - GLA Class Model Series X156, Mercedes-Benz Training
  • Market Launch C-CLASS 205 Model Series, Mercedes-Benz Training
  • On-board Electrical Systems and Bus Systems, Mercedes-Benz Training
  • Petrol Engines M276 and M278, Mercedes-Benz Training
  • Service Operating Procedures Xentry Tips Case Processing, Mercedes-Benz Training

Timeline

Team Leader

Royal Swiss Auto
08.2024 - Current

Technical Advisor

Berlin Auto Service Center L.L.C
10.2023 - 07.2024

Workshop Team Leader

Astana-Specialized Service for MERCEDES-BENZ
03.2023 - 09.2024

Comfort & Safety Technician

Alexandria National Automotive - Mercedes-Benz Egypt
08.2014 - 04.2020

Team Leader

Egyptian German for the maintenance (Mercedes-Benz of Alexandria, Egypt)
02.2014 - 08.2014

Diagnosis Engineer

Mercedes-Benz Alaily Maintenance Center
09.2013 - 02.2014

Team Leader

Aboul Fotouh Techno Service
04.2013 - 09.2013

Workshop Engineer

Egyptian German for the maintenance (Mercedes-Benz of Alexandria, Egypt)
09.2011 - 04.2013

master degree program -

Helwan University

Faculty of industrial education - Automotive department

Helwan University
AHMED HAMED