Ahmed Hasaballah Mohamed
Dubai
Summary
Ahmed Hasaballah Mohamed
A highly experienced retail management professional with a proven track record of inspiring, leading, and developing teams to achieve exceptional results. Known for fostering a dynamic and innovative environment, I excel in driving passion, creativity, and motivation among staff. My expertise includes:
Product Innovation & Market Responsiveness: Adept at curating and evolving product ranges to align with market trends, ensuring that offerings remain competitive and compelling.
Staff Development & Training: Committed to delivering exceptional product knowledge and training to junior staff, empowering them to provide industry-leading advice and service.
Customer-Centric Approach: Driven by a deep passion for retailing and a strong desire to exceed customer expectations through personalized service and attention to detail.
I am currently seeking an opportunity with a forward-thinking retailer that values internal promotion and recognizes high achievers. My goal is to contribute my skills and enthusiasm to a company that supports growth and rewards dedication.
Overview
14
14
years of professional experience
Work History
Section Manager
Carrefour Hypermarkets
09.2013 - Current
- Department Management:
Daily Operations: Oversee daily operations of the section, ensuring that all activities align with company policies and standards. - Staff Supervision: Manage and supervise section staff, including scheduling, task delegation, and performance evaluation.
- Inventory Management:
Stock Control: Monitor inventory levels, ensuring adequate stock of products while minimizing waste and overstock situations. - Ordering & Replenishment: Place orders for new stock based on sales trends, seasonality, and promotional needs. Coordinate with suppliers to ensure timely deliveries.
- Sales Performance:
Target Achievement: Set and drive sales targets for the g section. Implement strategies to increase sales and profitability.
Sales Analysis: Analyze sales data and performance metrics to identify trends, adjust strategies, and optimize product placement and promotions. - Product Merchandising:
Display Management: Ensure that products are well-organized, attractively displayed, and comply with visual merchandising standards.
Shelf Management: Oversee shelf stocking, product rotation, and pricing to maintain a fresh and appealing presentation of merchandise. - Customer Service:
Customer Interaction: Provide exceptional customer service, addressing inquiries, resolving complaints, and ensuring a positive shopping experience.
Feedback Collection: Collect and act on customer feedback to enhance the section's service and product offerings. - Compliance and Standards:
Regulatory Compliance: Ensure adherence to health and safety regulations, food safety standards, and company policies.
Quality Control: Monitor product quality and freshness, taking corrective actions as needed to ensure compliance with safety and quality standards. - Staff Training and Development:
Training Programs: Develop and deliver training programs for staff on product knowledge, customer service, and operational procedures.
Performance Management: Conduct regular performance reviews, provide constructive feedback, and implement improvement plans as necessary. - Process Improvement:
Operational Efficiency: Identify and implement improvements to processes and workflows within the grocery section to enhance efficiency and effectiveness.
Innovation: Stay informed about industry trends and best practices to propose and integrate innovative solutions. - Financial Management:
Budget Management: Assist in managing the grocery section's budget, including controlling costs and maximizing profitability.
Expense Tracking: Monitor and control expenses related to inventory, and operational activities. - Reporting and Analysis: Performance Reporting: Prepare and present reports on sales performance, inventory levels, and customer feedback to senior management. Data Analysis: Analyze sales and operational data to make informed decisions and drive continuous improvement in the section
- Negotiate the internal promotions with the supplier to get the best offer inside the section
- Controlling an estimated business volume of AED 40 million per year
Sales Representative
Spinneys
01.2011 - 12.2012
- Responsible for achieving assigned sales targets
- Supervisor on product movement
- Maintain healthy relationships with the supermarket and hypermarkets
- Implement effective merchandising standards according to the designed planograms and monitor the efficiency of those implemented standards
- Deliver the requested order on time and maintain shelves organized.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Streamlined sales process, reducing time from lead to close.
Education
Bachelor Degree of Law -
Ain Shams University
01.2012
Skills
- Word
- Excel
- PowerPoint
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Problem Resolution
- Organization and Time Management
- Budget Development
Languages
Arabic
English
E Mail
ahmedhasa121@gmaiI.com
Drivinglicense
4030637, Dubai, 07/21/20, 07/21/27
Area Of Expertise
- New Client Development
- Team Leadership
- Motivation
Personal Information
- Date of Birth: 04/19/89
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
Timeline
Section Manager
Carrefour Hypermarkets
09.2013 - Current
Sales Representative
Spinneys
01.2011 - 12.2012
Bachelor Degree of Law -
Ain Shams University
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