Ahmed Heshmat
Cashier / Sales Representative
Dubai
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Representative
Almarai Group
Cairo
03.2019 - 11.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Implemented brand marketing and sales campaigns.
- Exceeded goals for new accounts in single sales cycle.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Executive
Lamar Foods
Cairo
02.2016 - 01.2019
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Cashier
Metro market Group
Cairo
07.2011 - 11.2015
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Reviewed new promotions and monitored price changes.
- Processed customer refunds and exchanges according to established guidelines.
Education
High School Diploma -
Safaga Industry School
Red Sea City - Egypt 09.2000 - 09.2003
Skills
Lead prospecting
Network development
Account servicing
Records management
Systems and software programs
Expense reporting
Product promotions
Account development
Interpersonal communication skills
Sales expertise
Problem solving strength
Customer Relations
Retention strategies
Timeline
Sales Representative
Almarai Group
03.2019 - 11.2021
Sales Executive
Lamar Foods
02.2016 - 01.2019
Cashier
Metro market Group
07.2011 - 11.2015
High School Diploma -
Safaga Industry School
09.2000 - 09.2003