Ahmed Heshmat
Cashier / Sales Representative
Dubai
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Sales Representative
Almarai Group
Cairo
03.2019 - 11.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Implemented brand marketing and sales campaigns.
- Exceeded goals for new accounts in single sales cycle.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Sales Executive
Lamar Foods
Cairo
02.2016 - 01.2019
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Cashier
Metro market Group
Cairo
07.2011 - 11.2015
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Reviewed new promotions and monitored price changes.
- Processed customer refunds and exchanges according to established guidelines.
Education
High School Diploma -
Safaga Industry School
Red Sea City - Egypt 09.2000 - 09.2003
Skills
Lead prospecting
undefinedTimeline
Sales Representative
Almarai Group
03.2019 - 11.2021
Sales Executive
Lamar Foods
02.2016 - 01.2019
Cashier
Metro market Group
07.2011 - 11.2015
High School Diploma -
Safaga Industry School
09.2000 - 09.2003
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