.
I am looking forward to an exciting and challenging career in high
profile Organization where I can utilize my ideas, knowledge and
experience which Provide excellent working environment and better
opportunities
Contact
Address:
Dubai UAE
Skill Highlights
Product knowledge
Complex problem solver
Strong decision maker
Mentoring and coaching
Experience
Sales strategies
Customer Service
Service-focused
Retail
Phone:
+971507600954
Overview
13
13
years of professional experience
2
2
Language
Work History
Sales supervisor
Danube Home
01.2022 - Current
Assisting customers and Handling all discounts, price changes, and
customer returns accordingly
Maintaining an in-depth knowledge of store products to provide
suitable recommendations to customers as needed
Operating the cash register and processing sales transactions
Internet connection Addressing customer concerns and inquiries as well as resolving
Customer complaints
Unloading and unpacking store deliveries as well as attaching price
Components
Configuration
Wireless
Configuration
Blogging css
Tags to all store products
Ensuring that product shelves are well-arranged and adequately
Stocked with products
Offering clients advice on interior design and space planning
Advising customers based on their furniture requirements, util
showroom stock, brochures and other marketing materials,
discussing range, configurations and fabric options
Supporting the Showroom Manage
Liaising with the logistics and warehouse team to ensure all
deliveries are arranged correctly
Certificates
Customer service
and Retail
Sales Supervisor
Halan fintech
Egypt
01.2020 - 02.2022
Organize workflow and ensure that employees understand their duties or delegated tasks
Monitor employee productivity and provide constructive feedback and coaching
Receive complaints and resolve problems
Maintain timekeeping and personnel records
Prepare and submit performance
Reports
Decide on reward and promotion based on performance
Analyze customers’ e-Invoicing needs and present a solution that best fits their back-office set-up
Develop individual quotas and assign territories for team members
Establish best practices and operating procedures for converting
Leads to sales
Updated on market trends and issues affecting the payments industry as well as collecting competitor intelligence.
Mentored and guided employees to foster proper completion of assigned duties.
Sales Executive
Chalhoub Group, L’OCCITANE, Abu Dhabi UAE
08.2015 - 07.2019
Sells products by establishing contact and developing
relationships with prospects
Manages financial transactions and Processes payments by
totaling purchases, processing cash, and store or other credit and
debit cards
Maintain standards of beauty room and offer beauty treatments
to customers with alacrity
Maintain team’s delivery of business plans and sales elements for
the assigned areas
Assists with inventory, including receiving and stocking
merchandise
Ascertain customer’s beauty needs and make appropriate
suggestions and demonstration
Keeps clientele informed by notifying them of preferred customer
sales and future merchandise of potential interest.
Sales Consultant
Abu Dhabi Airports Company - ADAC
Abu Dhabi
05.2011 - 07.2015
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Greeted customers and helped with product questions, selections, and purchases.
Analyzed sales data to optimize strategies for reaching target demographics more effectively.
Handled cash transactions accurately while adhering to established security procedures.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in visual merchandising efforts, creating appealing displays that attracted customers and boosted sales.
Resolved customer complaints promptly, maintaining a positive brand image.
Education
Bachelor Degree - Social
Services
Mansoura University
May 2006
Skills
Effective selling techniques
Management Support
Sales team assistance
Store appearance and merchandising
Sales Coaching
Inventory Control
Operations
Display Maintenance
Brand Promotion
Workflow Management
Systems and software expertise
CRM software proficiency
Client acquisition
Marketing
Active Listening
Brand Management
Team Management
Problem-Solving
Handling Customer Complaints
Customer Service
Interests
ICDL
, 2017
From Mansoura University
Egypt
International Computer Driving License
thank you