Ahmed Hussain Mirza
University Student
Sharjah
Summary
An Emirati student with proven track record in enhancing customer relationships and resolving complaints with patience at Zara, coupled with leadership skills at Dubai Airports, showcasing strong listening and problem-solving skills. Expert in delivering high-quality photography for Dubai Police under tight deadlines, highlighting exceptional time management and customer service abilities.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Zara
06.2023 - Current
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Provided positive first impressions to welcome existing, new, and potential customers.
Firefighter
Dubai Airports
10.2021 - 02.2023
- Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
- Conducted thorough investigations of fire scenes to determine causes, contributing to prevention efforts.
Photographer
Dubai Police
04.2020 - 01.2021
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Conducted detailed pre-shoot consultations to understand client needs, leading to highly personalized and satisfactory outcomes.
Education
Bachelor of Science - Psychology
Zayed University
Dubai, UAE 09.2021 - Current
Skills
Time Management
Listening Skills
Customer Service
Problem-Solving
Languages
English
Advanced (C1)
Arabic
Advanced (C1)
Timeline
Sales Associate
Zara
06.2023 - Current
Firefighter
Dubai Airports
10.2021 - 02.2023
Bachelor of Science - Psychology
Zayed University
09.2021 - Current
Photographer
Dubai Police
04.2020 - 01.2021
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