Ahmed Jamal
Dubai,UAE
Summary
Dynamic professional with expertise in customer service and call centre operations, adept at utilising sales and marketing techniques to drive results. Proficient in government and Emirates ID typing, with strong communication skills in both Arabic and English. Demonstrates exceptional teamwork and problem-solving abilities, committed to delivering excellence in every task undertaken.
Overview
14
14
years of professional experience
2006
2006
years of post-secondary education
Work history
Amer Typing Center
Dubai
2019.01 - 2026.02
- Emirates ID, medical, and immigration applications typing
- Customer service and Arabic correspondence handling
Amer Typing Center
Dubai
2016.01 - 2019.01
- Government document typing and customer service support
Al Homaizi Fashion
Abu Dhabi
2015.01 - 2016.01
- Sales operations and customer assistance
- Support to area manager in reports
Axiom Telecom
Dubai
2012.01 - 2015.01
- Sales advisor for DU postpaid and prepaid products
- Customer consultation and upselling
Education
High School Degree -
Bin Ghodamah
Jeddah, KSAComputer Diploma - Word, PowerPoint
Jeddah, KSASkills
- Customer Service & Call Center Operations
- Sales & Marketing Techniques
- Government & Emirates ID Typing
- Arabic & English Communication
- Teamwork and Problem Solving
Languages
Arabic (Fluent)
Native
English (Fluent)
Intermediate
Timeline
Amer Typing Center
2019.01 - 2026.02
Amer Typing Center
2016.01 - 2019.01
Al Homaizi Fashion
2015.01 - 2016.01
Axiom Telecom
2012.01 - 2015.01
Computer Diploma - Word, PowerPoint
High School Degree -
Bin Ghodamah