Ahmed Khattab

• Assisted USA customers with varying questions using product knowledge and service expertise.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Consistently achieved service rating targets, managing customer enquiries with personalized care and attention.
• promoting and selling companies products.
• I was promoted to floor walker to assist other customer care representatives achieve their best performance.

• Gathered property and lands information in the market through all available sources.
• Working on owned property and land in Oder to match highest market standards.
• Monitoring information and tracking market transactions to be able to make selling and buying decisions at the right time.
• Oversaw transfer of property rights to meet strict deadlines.

• Drafted leasing and sale agreements for tenant signing.

• Monitored the real estate market to be able to deliver best advise for customers and investors.
• Answered phone calls and emails from potential and existing customers.
• Managed and rented out rental properties.

• Showed residential properties and explained features, value and benefits of available homes.

large scale of responsibilities which included the Hiring process and conducting interviews, office needs and budget and managing weekly events.

• promoting organizations services, contacting and negotiating with off shore companies to collaborate and use organization’s services.
• Developed and implemented value-adding strategies to increase product and service profitability.
• Prepared Salesforce reports to evaluate performance and prioritise outreach.
• Led strategy meetings to scope project goals and reporting frameworks.