Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ahmed Khattab

Ahmed Khattab

F&B SUPERVISOR

Summary

  • Forward-thinking team leader skilled at operating departments efficiently to meet goals.
  • Proactive and hardworking individual focused on continuous operational improvement.
  • Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach.
  • Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
  • Experienced Office Management and Administration Professional experienced optimizing productivity , efficiency and service quality across various environments.
  • Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
  • Works effectively with cross-functional teams in ensuring operational and service excellence.
  • Supervisor with experience overseeing multiple tasks and managing employees successfully.
  • Hardworking professional committed to providing outstanding customer service and assistance.
  • Proven track record of maintaining efficient office operations.
  • Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Organized Office Manager with noted experience in administrative management.
  • Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.
  • Offering these skills and strong work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operation Supervisor position.
  • Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
  • Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operation supervisor position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Operations Supervisor

Joy Cafe
Dubai , Unit Arab Emirate
07.2019 - Current
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Negotiated with distributors to find quality products and best prices.
  • Managed internal operational standards and productivity targets.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Tracked company equipment, tools and technology to manage inventory.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Compiled training materials for new employees and tracked skill development.
  • Analyzed department metrics and performance and reported findings to management.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Completed bi-weekly payroll for 27 employees.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

Bachelor Of Accountancy - Accounting

Cairo University
Cairo
06.2011 - 05.2017

Skills

    Customer Relations

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Additional Information

12 years of experience in hospitality industry ..

In my experience I am able to learn to manage a team

I’m also doing operations like scheduling, meetings, customer service, suppliers , negotiating suppliers, inventory, maintenance, marketing….

Timeline

Operations Supervisor

Joy Cafe
07.2019 - Current

Bachelor Of Accountancy - Accounting

Cairo University
06.2011 - 05.2017
Ahmed Khattab F&B SUPERVISOR