Forward-thinking team leader skilled at operating departments efficiently to meet goals.
Proactive and hardworking individual focused on continuous operational improvement.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach.
Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Experienced Office Management and Administration Professional experienced optimizing productivity , efficiency and service quality across various environments.
Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
Works effectively with cross-functional teams in ensuring operational and service excellence.
Supervisor with experience overseeing multiple tasks and managing employees successfully.
Hardworking professional committed to providing outstanding customer service and assistance.
Proven track record of maintaining efficient office operations.
Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Organized Office Manager with noted experience in administrative management.
Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership.
Offering these skills and strong work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operation Supervisor position.
Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operation supervisor position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Operations Supervisor
Joy Cafe
Dubai , Unit Arab Emirate
07.2019 - Current
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Motivated and trained employees to maximize team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Negotiated with distributors to find quality products and best prices.
Managed internal operational standards and productivity targets.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Collected customer feedback and made business adjustments to improve retention and satisfaction.
Tracked company equipment, tools and technology to manage inventory.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Compiled training materials for new employees and tracked skill development.
Analyzed department metrics and performance and reported findings to management.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Completed bi-weekly payroll for 27 employees.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Kept high average of performance evaluations.
Implemented project management techniques to overcome obstacles and increase team productivity.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Bachelor Of Accountancy - Accounting
Cairo University
Cairo
06.2011 - 05.2017
Skills
Customer Relations
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Additional Information
12 years of experience in hospitality industry ..
In my experience I am able to learn to manage a team
I’m also doing operations like scheduling, meetings, customer service, suppliers , negotiating suppliers, inventory, maintenance, marketing….