Ahmed Lotfy
Damitta ,Egypt
Summary
Hardworking , detailed oriented , committed to outperforming and providing customers with quality service , leadership quality with willingness to to take initiative to improve store outlook
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Store manager
Polo Shoes
Damitta , Egypt
01.2014 - Current
- recruiting, training , supervising and apprising staff .
- managing budges.
- maintaining statistical and financial record.
- dealing with customers queries and complaints .
- overseeing the pricing and stock control .
- maximizing profitability and setting meeting and sales target including motivating the staff to do so .
- preparing promotional material and display .
Coffee shop manager
Al Fatayree Coffee shop
Damitta , Egypt
01.2013 - 01.2024
- Followed opening and closing procedures to maximize security and timely opening of coffee shop days per week.
- Monitored restaurant performance to identify and implement improvement initiatives.
- Maintained outstanding hygiene levels for optimized customer safety and continued regulatory compliance.
- Led and facilitated professional barista training for employees since, sharing passion and expertise of coffee blends.
Spare part executive
Hyundai Spare Parts Damitta
Damitta , Egypt
01.2008 - 12.2012
- Receive and fill telephone orders for parts . locate and label parts and maintain inventory of stock
- prepare sales slips or sales contracts .
- read catalogs or computer displays to determine replacement part stock numbers and prices
Education
Bachelor's degree - Quality Control
Workers University Damitta
Egypt 09.1997 - 06.2001
Skills
Microsoft outlook
Excel
Time management
Customer service
Languages
arabic
Native
English
Intermediate
Timeline
Store manager
Polo Shoes
01.2014 - Current
Coffee shop manager
Al Fatayree Coffee shop
01.2013 - 01.2024
Spare part executive
Hyundai Spare Parts Damitta
01.2008 - 12.2012
Bachelor's degree - Quality Control
Workers University Damitta
09.1997 - 06.2001