Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Ahmed Metwally

Ahmed Metwally

Abu,UAE

Summary

Dedicated professional with a strong focus on employees services and hospitality standards, demonstrating exceptional time management efficiency and multi-tasking capabilities. Committed to delivering outstanding service and enhancing employee satisfaction through meticulous attention to detail. Aspires to further develop expertise in the hospitality industry, contributing to organization success and growth.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Accommodation assistant

Farnek Services llc
Abu Dhabi, UAE
03.2023 - Current
  • Maintained clean and hygienic environment by regular cleaning of rooms, bathrooms, lounges, and public areas.
  • Handled complaints from employees, resolving them efficiently and effectively.
  • Prepared rooms for new arrivals ensuring they are comfortable and inviting upon arrival.
  • Coordinated with maintenance staff for any repairs or refurbishments in the accommodation units.

Operations assistant

Domino's Pizza
Alexandria, Egypt
06.2022 - 02.2023
  • Assisted with day-to-day operations of facility, including scheduling and customer service.
  • Assured smooth operation with proper inventory management.
  • Provided training to new hires, improving their job readiness.
  • Served as main point of contact for customers, providing high levels of customer service to maximise sales potential.

Personal trainer

FireGym
Alexandria, Egypt
02.2019 - 04.2021
  • Emphasised correct form during workouts, reducing risk of injury amongst clientele.
  • Prioritised clear communication whilst explaining complex exercises to clients of varied fitness levels.
  • Established a positive training environment for enhanced workout experiences.
  • Encouraged clients, resulting in improved commitment to health goals.
  • Trained clients to practise proper form, posture and technique.

Education

Bachelor's degree - sport management

Faculty of Physical Education
Alexandria,Egypt

Skills

  • Time management efficiency
  • Guest services focus
  • Multi-Tasking capabilities
  • Hospitality standards

Certification

Certified NCS Massager From The National council of sports

Professional sports manager From Fitness and Sports Center

Personal Trainer From (ISSA) International Sports Sciences Association

Timeline

Accommodation assistant

Farnek Services llc
03.2023 - Current

Operations assistant

Domino's Pizza
06.2022 - 02.2023

Personal trainer

FireGym
02.2019 - 04.2021

Bachelor's degree - sport management

Faculty of Physical Education

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Ahmed Metwally