Ahmed Mohammed Shiekh
Abu Dhabi,United Arab Emirates
Summary
Dynamic professional with a B.S. in Information Technology and over 4 years of experience in security, customer service, technical support, and data entry. Proven ability to prioritize tasks and consistently exceed performance goals. Seeking to apply strong technical and communication skills in a growth-oriented organization. Committed to delivering exceptional results and building positive relationships to support organizational objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Security
EMIRATS GATEWAY SECURTIY SERVER
Abu Dhabi, UAE
06.2024 - Current
- Monitoring entrances and exits to ensure safety and security of individuals and property.
- Conducting routine patrols of buildings and security systems.
- Responding to emergency situations and reporting incidents immediately (such as theft, fire, and equipment malfunction).
- Maintaining accurate records of visitors and vehicles.
- Implementing company's safety and security procedures.
- Preparing daily activity and incident reports.
- Coordinating with emergency services (police, fire, ambulance) when necessary.
Customs Clearance
Wad ALbadry Gruop
, Sudan
09.2023 - 07.2024
- Managed port documentation, achieved smooth customs clearance procedure.
- Prepare the necessary customs documents for goods clearance.
- Coordinate with customs authorities to ensure fast and accurate clearance processes.
- Review invoices, certificates of origin, and shipping lists to ensure their accuracy.
- Follow up on payment of customs duties and related taxes.
- Ensure goods comply with customs specifications and requirements.
- Provide clients with advice regarding customs regulations and laws.
- Update records and daily clearance reports.
- Handle any issues or problems that may arise during the clearance process.
Store Keeper
Gorat Gahwa Cafe
Al Ain City, Abu Dhabi
04.2022 - 02.2023
- Communicated effectively with staff and customers, providing excellent customer service.
- Take delivery of all incoming materials and reconcile with purchase orders. Track, document, and resolve any discrepancies on received orders.
- Responsible for stock rotation and coordinate the disposal of surpluses. Oversee the handling of freight, the movement of equipment, and minor repairs.
- Manage supplier relations and database as well as maintain high ethical relationships both internally and externally.
- Create purchase orders and utilize purchasing card to perform low-value procurement activities.
Sales Representative
Dan For Electrical Appliances
Khartoum, Sudan
01.2022 - 04.2022
- Providing detailed and professional explanations to customers about available electrical products (such as refrigerators, washing machines, air conditioners, cooking appliances, and others).
- Receiving and responding to customer inquiries effectively to ensure their satisfaction.
- Achieving sales targets set by management.
- Following up on customer orders from receipt to delivery and ensuring smooth operations.
- Updating the customer database and preparing regular sales reports.
- Collaborating with the marketing team to promote products and execute promotional campaigns.
- Having good knowledge of product specifications and benefits to provide appropriate advice to each customer.
- Monitoring market competitors and suggesting strategies to improve sales.
Data Entry
Agricultural Bank of Sudan
Khartoum, Sudan
01.2021 - 01.2022
- Enter data accurately into computer systems and databases.
- Verify and review data for errors or discrepancies and correct them as necessary.
- Maintain confidentiality and security of sensitive information.
- Organize and file documents both physically and electronically.
- Retrieve data from various sources and compile it into reports.
- Assist with data cleaning and updating databases regularly.
- Collaborate with other departments to ensure data accuracy.
- Perform other administrative tasks as required.
- Implemented new accounting software, streamlined data entry process.
Education
Bachelor of Technology - Information Technology
University of Science and Technology
Omdurman, Sudan /2016 - /2021
Skills
- Microsoft Office
- Cyber security
- Web Development (HTML, CSS, and JavaScript)
- Android Development
- Problem-Solving
- Customer Services
- Adaptability
- Teamwork
- Technological Literacy
- Multitasking
- Fast typing
Languages
Arabic
Native
English
Advanced (C1)
Urdu
Intermediate
Certification
CCNA
FIRST AID
CYBER SECURITY
Timeline
Security
EMIRATS GATEWAY SECURTIY SERVER
06.2024 - Current
Customs Clearance
Wad ALbadry Gruop
09.2023 - 07.2024
Store Keeper
Gorat Gahwa Cafe
04.2022 - 02.2023
Sales Representative
Dan For Electrical Appliances
01.2022 - 04.2022
Data Entry
Agricultural Bank of Sudan
01.2021 - 01.2022
Bachelor of Technology - Information Technology
University of Science and Technology
/2016 - /2021