Ahmed Shokr
Safari Camp Manager
Dubai
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Safari Camp Manager
OceanAir Travels
02.2022 - Current
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Restaurant General Manager
OceanAir Travels,, Al Khayma Heritage Restaurant
01.2021 - 02.2022
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Restaurant General Manager
Al Naboodah
03.2016 - 06.2020
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Senior Sales Executive
Al Naboodah
02.2015 - 02.2016
- Utilized multiple marketing strategies to improve profitability.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Performed corporate training procedures to educate new employees inside the showroom.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to the target.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
Customer Service Representative
RTA
01.2012 - 12.2014
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Social Work - Psychology
Kafr El Shaikh Univeristy
Egypt07.2011
Skills
Camp Schedule Management
Timeline
Safari Camp Manager
OceanAir Travels
02.2022 - Current
Restaurant General Manager
OceanAir Travels,, Al Khayma Heritage Restaurant
01.2021 - 02.2022
Restaurant General Manager
Al Naboodah
03.2016 - 06.2020
Senior Sales Executive
Al Naboodah
02.2015 - 02.2016
Customer Service Representative
RTA
01.2012 - 12.2014
Bachelor of Social Work - Psychology
Kafr El Shaikh Univeristy