Ahmed Mustafa
Dubai ,Uae
Summary
Highly knowledgeable and motivated Sales Engineer with 10 years of experience in business-to-business sales with a focus on technical products. Proven record of exceeding sales quotas while generating high customer acquisition rates of nearly 20%. Certified Professional Sales Person with exceptional account management and technical presentation skills.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
General Manager
Kaya Technology For Computer And Accessories Sales
Sudan Khartoum
12.2012 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Sales Engineer
ATAKA For Advance Business Co.
Khartoum Sudan
01.2017 - 03.2023
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Sales Engineer
BANAN INFORMATION TECHNOLOGIES
KHARTOUM SUDAN
01.2017 - 01.2020
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Analyzed market trends, competitor performance and product strengths.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Social Media Manager
Hafa Trading & Services
Khartoum Sudan
04.2016 - 01.2017
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Designed and implemented social media strategies to align with business goals.
- Collaborated with team members to develop creative campaigns for social media platforms.
Supply Chain Manager
VIRGAN SUDAN
KHARTOUM SUDAN
01.2015 - 01.2017
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Supervised [Number] staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Oversaw demand planning, purchasing, and logistics.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Improved, standardized and documented planning and scheduling processes.
- Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
Supply Chain Specialist
GLODEN AXIS
KHARTOUM SUDAN
01.2014 - 01.2016
- Maintained optimal inventory levels to meet operational requirements.
- Worked with suppliers to manage schedules, specifications and quality compliance.
- Improved project efficiency by prioritizing equipment tasks and operation while adhering to safety protocols.
- Enforced safety protocols for proper equipment operation.
- Improved quality assurance operations by inspecting materials and verifying delivery compliance.
- Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.
Salesperson
EVO ZONE
KHARTOUM BAHRY
01.2012 - 01.2013
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Supplier
nokia i for mobile services
umdorman , sudan
03.2007 - 08.2010
- Prepared project briefs and business cases to seek management approval for procurement activities.
- Delivered strategies through engagement, consultation and negotiation with stakeholders.
- Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
- Supported procurement strategies, assessing objectives and implementing necessary service improvements.
Education
High School Diploma - scientific specialization
zayed alawal school
Al Ain City, Abu Dhabi 09.2000 - 05.2003
Bachelor of Engineering Technology - SURVEY ENGINEER
SUDAN UNIVERCITY OF SIENCE AND TECHNOLOGY
SUDAN KHARTOUM03.2012
Skills
- profit and revenue-generating strategies
- sales and marketing development
- idea generation
- project Cost Controls
- Product Analysis
- Sales Team Development
- Total Quality Management
- complex project negotiation
- active listening
- time management
- new product development
- problems solving
- Business development
- Product expertise
- Warm and cold calling
- Cost management
- Salesforce
- Open and clear communicator
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Sales Engineer
ATAKA For Advance Business Co.
01.2017 - 03.2023
Sales Engineer
BANAN INFORMATION TECHNOLOGIES
01.2017 - 01.2020
Social Media Manager
Hafa Trading & Services
04.2016 - 01.2017
Supply Chain Manager
VIRGAN SUDAN
01.2015 - 01.2017
Supply Chain Specialist
GLODEN AXIS
01.2014 - 01.2016
General Manager
Kaya Technology For Computer And Accessories Sales
12.2012 - Current
Salesperson
EVO ZONE
01.2012 - 01.2013
Supplier
nokia i for mobile services
03.2007 - 08.2010
High School Diploma - scientific specialization
zayed alawal school
09.2000 - 05.2003
Bachelor of Engineering Technology - SURVEY ENGINEER
SUDAN UNIVERCITY OF SIENCE AND TECHNOLOGY
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