Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ahmed  Numan

Ahmed Numan

Dubai

Summary

Dedicated and results-driven professional with extensive experience across diverse industries, showcasing a proven track record in client relations roles and human resources.


Experienced in delivering product knowledge, supervising and conducting lectures to both clients and colleagues. demonstrating effective communication, coordination and presentation skills.


My commitment to fostering a positive work environment and dedication to get tasks done with the best possible result positions me as a valuable asset to the team.

Overview

10
10
years of professional experience

Work History

Customer Care

Landmark Group, E-Max
12.2022 - Current

• Efficiently coordinates interactions between internal and external company resources, including warehouses, suppliers, service centers, stores, and categories, fostering seamless collaboration and operational synergy.

• Collaborates closely with category teams to proactively manage inventory, oversee service center relationships, and monitor product delivery status. Ensures timely dispatch and delivery to enhance the overall customer experience.

• Acts as a central point of contact to streamline communication and optimize processes, facilitating effective collaboration with internal stakeholders and external partners for a smooth and customer-centric operational workflow

Client Relation Management .

AL-HUDA HOSPITAL (MENTAL HEALTH AND SUBSTANCE ABUS
11.2020 - 05.2022

Working as the main connection point between the administration and clients regarding all the daily follow ups and progress updates.
Coordinating between departments such as medical and finance

Procurement Officer

Egypt For Trading And Electronics Co.
07.2018 - 10.2020

Receive the purchase order from the requesting companies and make a quotation of best prices of manufacturers.

Receptionist & Coordinator.

All Talent For Translation And Training.
09.2016 - 10.2018

Guest Welcoming:

Extended a warm and professional welcome to all guests, creating a positive and inviting environment.
Communication Management:

Efficiently managed incoming phone calls and emails, delivering prompt and courteous responses to inquiries.
Team Coordination:

Facilitated seamless communication between trainers and trainees, ensuring a cohesive and productive learning experience.
Lecture Schedule Coordination:

Orchestrated and managed lecture schedules, optimizing training sessions for maximum efficiency.
Client Relationship Coordination:

Coordinated communication between the company and clients throughout the delivery of translation projects, ensuring a smooth and successful collaboration.

Tele Sales & Marketer

Provent Advertising Agency.
01.2015 - 08.2015

Offering products, agreements, contracts and sales deals with customers and agree with them on the dates of delivery of goods Follow up on all products and services provided by the company on a regular basis Prepare a special schedule to organize the dates of receiving orders from customers and deliver them to them Constantly adjusting the content of presentations based on the feedback related to sales.

Real Estate Agent.

Royal House Real Estate Investments.
11.2014 - 05.2015

Marketing for construction projects, my role was to find a contracting company to implement projects, as well as marketing for various properties.

Supervisor & Lecturer.

(Ceragem) A Thermal Massage Center.
01.2014 - 11.2014

Follow up the patient during the session and provide him with the required assistance and instructions during the session, in addition to lecture the clients about the effectiveness of the Instruments on different parts of the body and instructions for use.

Education

Bachelor of Arts - Philosophy Department.

Cairo University.
Cairo-Egypt
06.2013

Skills

  • Coordination
  • Supervision
  • Clients Management
  • Customer Service
  • Lecturer and presenter
  • Candidate screening

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Customer Care

Landmark Group, E-Max
12.2022 - Current

Client Relation Management .

AL-HUDA HOSPITAL (MENTAL HEALTH AND SUBSTANCE ABUS
11.2020 - 05.2022

Procurement Officer

Egypt For Trading And Electronics Co.
07.2018 - 10.2020

Receptionist & Coordinator.

All Talent For Translation And Training.
09.2016 - 10.2018

Tele Sales & Marketer

Provent Advertising Agency.
01.2015 - 08.2015

Real Estate Agent.

Royal House Real Estate Investments.
11.2014 - 05.2015

Supervisor & Lecturer.

(Ceragem) A Thermal Massage Center.
01.2014 - 11.2014

Bachelor of Arts - Philosophy Department.

Cairo University.
Ahmed Numan