Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Work Availability
Software
Timeline
CustomerServiceRepresentative
AHMED OMER NAJMELDEEN ALI

AHMED OMER NAJMELDEEN ALI

Dubai

Summary

Experienced professional with a proven track record of delivering significant outcomes and driving global market expansion. Possessing a creative and inventive mindset, ready to contribute as a valuable team member. Successfully managed key clients and drove account growth, closing deals within the automotive, shipping, and floral industries. Expertise in identifying growth opportunities and building strong client relationships through exceptional negotiation and market analysis abilities, ensuring sustained revenue growth. Adept at navigating complex sales cycles with strategic planning and cultural competency. Extensive knowledge as a shipping and logistics expert, driving growth and expanding market presence in diverse regions. Proven record of developing strategic partnerships and closing high-value deals.

Overview

11
11
years of professional experience

Work History

International Sales Executive

Floranow
07.2024 - Current
  • Developed relationships with clients and potential clients to improve business growth
  • Collaborated with internal departments such as finance, logistics, supply chain and marketing to ensure seamless operations across all aspects of international sales efforts
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Enhanced customer satisfaction through continuous improvements in product offerings and delivery methods
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Traveled from UAE to KSA to reach customers in international markets.
  • Documented transactions and managed high-value accounts using company systems.
  • Managed international accounts by building strong relationships and maintaining open communication channels for better collaboration.
  • Led cross-functional teams to execute successful marketing campaigns tailored to regional preferences, driving brand awareness globally.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.

Sales Executive - FMCG

Self Employed Services
12.2023 - 07.2024
  • Developing customized solutions to address unique client needs, resulting in repeat business and referrals in FMCG.
  • Conducting thorough research to provide well-informed recommendations for clients’ strategic decision-making processes.
  • Expanding professional network through attending industry events and engaging in online communities among HORECA industry in Dubai.
  • Conducting comprehensive market research to inform and guide successful project outcomes for various clients
  • Developing effective improvement plans in alignment with goals and specifications
  • Cultivating positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Utilized data-driven insights to identify trends and tailor marketing strategies, maximizing sales potential.
  • Supporting clients sales team members in closing deals by providing strategic input during negotiations with prospective customers.
  • Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased market share with comprehensive competitor analysis and tailored marketing strategies.

Sales Support Executive

Van Den Bosch DMCC
02.2022 - 11.2023
  • Freight procurement and cost calculating to create service quotes and provide them to sales team
  • Proactively develop a new business and offer mutually beneficial integrated logistics service in line
  • Ensuring that all output meets the standards in terms of quality and safety, so this becomes the common thread through all our processes, innovations and working practices
  • Managed sales quote lifecycles from source to close, achieving timely, profitable outcomes
  • Produced competitive quotations within agreed customer pricing policies for profitable sales

External Sales Executive

MAERSK
06.2016 - 02.2022
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency
  • Qualified prospects to determine future sales possibilities and improve conversion efforts
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication

Internal Sales Executive

Bashir Motors - NISSAN
01.2014 - 05.2016
  • Executed sales and marketing initiatives to increase market share according to business targets
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency
  • Qualified prospects to determine future sales possibilities and improve conversion efforts
  • Maintained positive brand image by identifying and cultivating relationships with key strategic stakeholders
  • Negotiated and closed sales to secure profitable deals and contracts
  • Managed commercial and private accounts with tailored advice according to bespoke booking needs
  • Managed client accounts by maintaining active communication, addressing concerns, and providing ongoing support

Education

Bachelor of Business Administration - Business Administration

Sudan University of Science and Technology
12.2013

Skills

  • Microsoft Office
  • Salesforce
  • Power BI
  • Trello
  • Quintiq Optimizer
  • Sales Development strategy
  • Sales closing techniques
  • Executive sales strategies
  • Growth Strategies
  • Sales Presentations

Accomplishments


  • Sold over 20+ Piece in two years between 2014 and 2016, from personal units like Sunny, Sentra, Qashqai to commercial like Urvan, Pickups.
  • Onboarded all Sudan Safmarine clients in 2018 to our apps and websites for better and enhanced services, starting with entering their shipping instructions passing by the tracking and finally controlling their payment methods.
  • Employee of the month twice in five years for my contributions in Sales department and enhancing other departments workflow and boost the productivity at MAERSK.
  • EAA (Eastern Africa Area) Star Award Q1 2020, for bringing survival strategies for MAERSK losses Due to Covid-19 pandemic.

LANGUAGES

Arabic
English

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Excel

Word

Power Point

Canva

Outlook

Timeline

International Sales Executive

Floranow
07.2024 - Current

Sales Executive - FMCG

Self Employed Services
12.2023 - 07.2024

Sales Support Executive

Van Den Bosch DMCC
02.2022 - 11.2023

External Sales Executive

MAERSK
06.2016 - 02.2022

Internal Sales Executive

Bashir Motors - NISSAN
01.2014 - 05.2016

Bachelor of Business Administration - Business Administration

Sudan University of Science and Technology
AHMED OMER NAJMELDEEN ALI