Ahmed Osman
Duabi,UAE
Summary
Dedicated and hardworking professional with extensive expertise in deep-cleaning techniques and food preparation hygiene. Demonstrates exceptional attention to detail, flexibility in shifts, and a strong commitment to hygiene awareness. Proficient in spot stain removal, mopping and buffing floors, and kitchenette maintenance. Adept at following instructions and providing excellent customer assistance, ensuring a high standard of customer service. Self-directed with a goal to continually enhance cleaning skills and contribute to maintaining pristine environments.
Professional Housekeeper with strong organisational and multi-tasking skills, as well as superior time and resource management capabilities. Seeks long-term employment with established commercial cleaning business.
Experienced professional with focus on maintaining cleanliness and hygiene. Capable of delivering spotless and orderly environments by utilising strong organisational skills and attention to detail. Proven track record in achieving high standards of cleanliness through effective cleaning techniques and time management.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work History
Housekeeping cleaner
Beverly Hills Company
Egypt, Egypt
01.2022 - 12.2024
- Handled delicate items carefully during cleaning to prevent damage or loss.
- Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
- Prioritized safety precautions throughout the cleaning process mitigating risk of accidents or injuries within the household.
- Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
- Maintained clean and organised living spaces by performing regular deep cleaning tasks.
- Delivered excellent customer service for repeat business from satisfied clients
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Utilized environmentally friendly cleaning products to ensure sustainable practices whilst maintaining high cleanliness standards.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Communicated with other staff to determine best use of resources and guest care.
- Instructed and supervised housekeeping staff to carry out daily tasks.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Disinfected toilets and surfaces for reduced infection risk.
- Ironed and hung customer clothes with care.
Restaurant waiter
Estakoza Restaurant
Egypt, Egypt
01.2018 - 06.2021
- Facilitated table settings and arrangement for optimal space utilisation.
- Dealt efficiently with unexpected situations like food allergies or special requests.
- Collaborated with kitchen staff for seamless order delivery.
- Honed multitasking abilities whilst juggling multiple tables simultaneously.
- Handled cash register operations, ensuring accurate transactions.
- Assisted in the resolution of customer complaints, contributing to a peaceful atmosphere.
- Worked effectively under pressure during peak hours, ensuring timely services.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Maintained excellent level of service in busy and demanding restaurant environment.
Education
High School Diploma - Computer
Mit Abu Elussein secondary school
egypt 09.2000 - 08.2010
Skills
- Spot stain removal
- Deep-Cleaning expertise
- Food preparation hygiene
- Flexibility in shifts
- Hygiene awareness
- Kitchenette maintenance
- Attention to Detail
- Deep cleaning techniques
- Instruction following
- Customer assistance
- Hardworking
- Mopping and buffing floors
- Self-directed
- Customer service-oriented
Timeline
Housekeeping cleaner
Beverly Hills Company
01.2022 - 12.2024
Restaurant waiter
Estakoza Restaurant
01.2018 - 06.2021
High School Diploma - Computer
Mit Abu Elussein secondary school
09.2000 - 08.2010
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