Ahmed Rabie Hamed
Sharjah
Summary
Sales professional with proven background in outbound sales, skilled in driving revenue and fostering customer relationships. Known for strong focus on team collaboration and achieving results while adapting to dynamic market conditions. Brings expertise in lead generation, cold calling, and customer relationship management.
Overview
14
14
years of professional experience
Work History
CCO Outbound Sales Associate
ENBD Services
04.2024 - Current
- Managed leads effectively using CRM software, ensuring timely follow-ups and accurate recordkeeping.
- Established long-term relationships with customers, fostering brand loyalty and repeat business.
- Maintained compliance with company policies and industry regulations throughout the sales process.
- Provided detailed feedback on calls to improve overall effectiveness of the outbound sales strategy.
- Identified opportunities for upselling or cross-selling, maximizing revenue generation per call.
- Exceeded sales targets consistently by employing strong negotiation skills and persuasive techniques.
- Increased customer interest by developing and implementing effective outbound sales strategies.
Sales Executive, Personal Finance
AMAFH Commercial Brokers
08.2023 - 03.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Sales Account Manager
Cairo Bank - Digital Payments Department
02.2020 - 06.2023
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Negotiated prices, terms of sale and service agreements.
- Built client relationships by acting as liaison between customer service and sales teams.
- Leveraged CRM to collect, organize and manage sales data and customer information.
Marketing Supervisor
JTI, Japan Tobacco International
07.2017 - 01.2020
- Designed and implemented marketing and branding collateral.
- Organized promotional events such as product demonstrations or sponsorships, increasing brand recognition within target markets.
- Conducted regular competitor analysis to stay ahead of emerging trends and maintain a competitive edge in the marketplace.
- Collaborated with sales team members to develop targeted messaging that resonated with potential customers.
- Managed cross-functional teams to deliver successful product launches on time and within budget.
Sales and Marketing Executive
Mansoura Group
07.2013 - 06.2015
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Analyzed sales and marketing data for improved strategies.
- Increased sales revenue by developing and implementing strategic marketing plans.
- Negotiated favorable contract terms with vendors, resulting in reduced costs and improved profit margins for the company.
Computer and IT Specialist
Royal International School
09.2011 - 06.2013
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- · Developed instructional manuals to help students learn proper ways to handle computers.
- · Teaching computer subject for primary and middle classes.
- Trained employees on new technologies, increasing competency levels across the organization.
Education
Bachelor of computer science -
Modern Academy for Computer Science and Management Technology
05.2011
Certificate of Higher Education - English Language
American University in Cairo AUC
Egypt06.2008
Certificate of Higher Education - Web Development
NEN organization
06.2012
Certificate of Higher Education - Autodesk 3ds Max
YAT Education
04.2011
Certificate of Higher Education - Web design
New Horizons Computer Learning Centers
12.2010
Skills
- Microsoft Office Programs
- CRM proficiency
- Contract negotiation
- Cross-selling techniques
- Product and service demonstration
- Email etiquette
- Lead generation strategy
- Organizational skills
- Sales closing techniques
- Customer Relationship Management
- Strong communications skills
- Keen to learn new skills
languages
English / Fluent
Arabic / Native
Timeline
CCO Outbound Sales Associate
ENBD Services
04.2024 - Current
Sales Executive, Personal Finance
AMAFH Commercial Brokers
08.2023 - 03.2024
Sales Account Manager
Cairo Bank - Digital Payments Department
02.2020 - 06.2023
Marketing Supervisor
JTI, Japan Tobacco International
07.2017 - 01.2020
Sales and Marketing Executive
Mansoura Group
07.2013 - 06.2015
Computer and IT Specialist
Royal International School
09.2011 - 06.2013
Certificate of Higher Education - Web Development
NEN organization
Certificate of Higher Education - Autodesk 3ds Max
YAT Education
Certificate of Higher Education - Web design
New Horizons Computer Learning Centers
Bachelor of computer science -
Modern Academy for Computer Science and Management Technology
Certificate of Higher Education - English Language
American University in Cairo AUC
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