AHMED SAMIR FADLE
RETAIL EXECUTIVE
Dubai
Summary
Experienced retail professional with a strong background in
operations, leadership, and business development. Proven ability to
manage inventory, oversee store operations, and train staff to
enhance productivity and efficiency. Seeking to leverage extensive
skills and experience to grow and support the team as a retail sales executive
Overview
16
16
years of professional experience
3
3
Certifications
1
1
Language
Work History
Promoter
Sephora
Dubai
01.2025 - Current
- Promoting and demonstrating beauty & fragrance products to customers, driving brand awareness and sales.
- Engaging with multicultural clients to deliver personalized product recommendations.
- Achieving daily and monthly sales targets, contributing to store revenue growth.
- Supporting merchandising and product display to align with brand standards.
- Providing exceptional customer service and building strong client relationships.
Assistant Manager
LC Waikiki
01.2023 - 01.2024
- Supported daily operations, staff schedules, and customer service.
- Helped sales team achieve monthly revenue goals (e.g., +15% sales growth in Q2 2023).
- Monitored stock levels and ensured smooth replenishment, reducing stock-outs by 10%.
- Handled customer complaints and provided solutions, improving satisfaction scores.
Sales Supervisor
DeFacto
01.2020 - 01.2022
- Supervised sales team to meet and exceed KPIs (average 110% of monthly targets).
- Maintained store visual standards and promotional displays to boost sales.
- Trained new sales staff on product knowledge and sales techniques.
- Resolved escalated customer issues effectively with 95% resolution rate.
Department Manager
Al Shaya Group
01.2012 - 01.2019
- Managed store sales, inventory control, and staff scheduling.
- Prepared sales reports and analyzed performance trends for management.
- Coordinated marketing promotions and ensured compliance with brand standards.
- Delivered training and coaching to team members, reducing staff turnover by 12%.
Sales Assistant
Azadea
01.2010 - 01.2011
- Assisted customers with purchases and inquiries.
- Promoted new product lines and ensured compliance with company display standards.
- Delivered excellent service and maintained high customer satisfaction ratings.
Education
Secondary School Certificate - undefined
CairoSkills
Retail Sales & Customer Service
Sales Target Achievement
Visual Merchandising & Store Presentation
Team Leadership & Training
Stock & Inventory Management
RFID
CRM
ERP
Communication & Problem Solving
Languages: Arabic (Native), English (Very Good)
POS System & Cash Handling
Multicultural Customer Service
Merchandise planning
Performance appraisals
Problem-solving
Multitasking and organization
Team leadership
Customer service management
Leadership development
Strategic thinker
Operations management
Certification
Human Resource Training – Egyptian Performance Development Center
Personal Information
- Nationality: Egyptian
- Location: Dubai, UAE
Timeline
Promoter
Sephora
01.2025 - Current
Assistant Manager
LC Waikiki
01.2023 - 01.2024
Sales Supervisor
DeFacto
01.2020 - 01.2022
Department Manager
Al Shaya Group
01.2012 - 01.2019
Sales Assistant
Azadea
01.2010 - 01.2011