Mohamed Mansour
Biomedical Engineer
Dubai
Summary
Quality-focused and Experienced Biomedical Engineer.
Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy
Overview
11
11
years of professional experience
5
5
years of post-secondary education
15
15
Certifications
2
2
Languages
Work History
Telesales Agent
Dar Al Najjah ,Commercial Broker
07.2024 - Current
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
Service Supervisor
Al Mansour Medical Center (Neonate,Pediatric)
07.2021 - 11.2023
- Streamlined operations by implementing preventive maintenance plans for biomedical equipment across multiple departments.
- Collaborated with manufacturers to resolve complex technical issues, ensuring minimal downtime for essential medical devices.
- Reviewed medical equipment with suspected involvement in adverse patient interactions.
- Reduced response times during emergency situations by implementing an effective on-call system for immediate technical assistance.
Senior FSE & Quality Assurance
Global Technology Co ( FujiFilm)
02.2015 - 06.2021
- EUS Customer Training ( I made the demo of First Unit in Middle East aEgyptypt and Sold In Medical Research Institute In Alexandria Prof.Nabil Dwedar)
- Doing Immediate Repairs For Endoscopes( Minor, Intermediate)
- Intermediate Repair was Internal Classification in workshop Includes some of ( Major repairs Regarding Fujifilm Classification)
- Endoscopes Color Adjustment, Systems Upgrading
- Technical Support and On-site Repairs If Available
- Customer Training ( Repeating Trainings to avoid Misuse Defects)
- Handling Workshops And International Conferences
- Handling Demo Units To be without Defects and Ready for Demonstrations
- Receiving And delivery Endoscopes ( Doing QA Before Delivery to ensure Customer satisfaction and reduce returning Repairs)
- Sales Team Training on New Features and To know different types of Available Endoscopes
- EUS Customer Training ( I made the demo of First Unit in Middle East and egypt and Sold In Medical Research Institute In Alexandria Prof.Nabil Dwedar)
- Handling And Full management of All Militray Hospitals In egypt and finalize Papers Work to receive payments)
- Full Repair And Technical Support For Endoscopes Washers ( Choyang CMI, Medivators) On-site and In Workshop
Quality Control & Calibration Engineer
Al Geel Co ( Fluke Biomedical)
11.2013 - 12.2014
- Electrical Safety Test For All Medical Equipment
- Updated quality control records and reports
- Inspected quality of products, taking note of functionality, appearance and other specifications
- Recorded inspection and test results on data sheets
- Examined products for imperfections and defects
- Evaluated components and final products against quality standards and manufacturing specifications.
Sales Representative
Egypt Medical
08.2013 - 10.2013
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Collaborated with cross-functional teams to identify and address customer needs
- Generated new leads through networking and attending industry events
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor - Biomedical Engineering
Higher Technological Institute - Tenth Of Ramadan City
08.2008 - 05.2013
Skills
Equipment calibration
MS Office
CRM Software
Regulatory Compliance
Technical Support
Certification
Licensed [Endoscopy Field Service Engineer & Quality Assurance] at FujiFilm Dubai Office (03/2015)
Affiliations
- Egyptian Engineers Association
- Arab Engineers Association
Additional Information
Our Customers were:
1.Ministry of Health ( 1 Major Contract) Full Endoscopy Towers And Disinfection
Machines
2. Egyptian Military Armed Forces ( Medical Services) ( 3 Major Contracts) Full
Endoscopy Towers With Accessories and Disinfection Machines
3. All Private Major Hospitals In Cairo ( Dar Al fouad, As-Salam International
Hospital, Prof.Mazen Naga Medical Center, etc)
My Job was to Install All of The Towers And train Customers and Finalize the
Papers To Receive Rest Of the Payment
Personal Information
Education
Tenth Of Ramadan City
Languages
4,6
Contact
Dubai UAE
Timeline
Telesales Agent
Dar Al Najjah ,Commercial Broker
07.2024 - Current
Service Supervisor
Al Mansour Medical Center (Neonate,Pediatric)
07.2021 - 11.2023
Senior FSE & Quality Assurance
Global Technology Co ( FujiFilm)
02.2015 - 06.2021
Quality Control & Calibration Engineer
Al Geel Co ( Fluke Biomedical)
11.2013 - 12.2014
Sales Representative
Egypt Medical
08.2013 - 10.2013
Bachelor - Biomedical Engineering
Higher Technological Institute - Tenth Of Ramadan City
08.2008 - 05.2013
Similar Profiles
Abdullah Hamdy Abdel Monsef KhalilAbdullah Hamdy Abdel Monsef Khalil
Coastal Engineer at Dar Al-Handasah (DAR)Coastal Engineer at Dar Al-Handasah (DAR)
Jowan JosephJowan Joseph
Sales Executive at Fourth Venture Commercial Broker EST.Sales Executive at Fourth Venture Commercial Broker EST.
Jishla KizheriyilJishla Kizheriyil
Senior Quantity Surveyor at Al Dar Al JameelaSenior Quantity Surveyor at Al Dar Al Jameela