Results-oriented store manager successful in motivating employees and making proactive business plans. Knowledgeable about industry practices and optimum pricing for maximum sales and profit. Talents include stock management and promotional planning.
Hi, I’m
Ahmed Shamekh
Sharjah,uae
Summary
Overview
20
years of professional experience
6
years of post-secondary education
1
Certification
Work history
FMCG Group (Istanbul Supermarket)Sharjah, UAE
Store Manager
06.2016 - 11.2023
Job overview
- Completes Store Operational Requirements by Scheduling and assigning Employees, Following up on work resultsily.
- Brief and guide Staff on achievement of the Daily-Weekly -Monthly - Sales Target.
- Maintains Store Staff by Recruiting, Selecting, Orienting, and training Employees.
- Maintains Store Staff job Results by Coaching, counseling, and disciplining Employees, Planning, Monitoring, and Appraising Job Results.
- Achieves Financial Objectives by Preparing an Annual Budget; Scheduling Expenditures, Analyzing Variances; Initiating corrective Actions.
- Identifies Current and Future Customer Requirements By Establishing Rapport with Potential and Actual Customers and Other Persons in a Position to Understand Service Requirements.
- Ensures availability of Merchandise and Services by Approving Contracts; Maintaining Inventories.
- Formulates Pricing Policies By Reviewing Merchandising Activities; Determining Additional Needed Sales promotion; Authorizing Clearance Sales; Studying Trends.
- Markets Merchandise By Studying Advertising, Sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
- Secures merchandise by implementing security systems and measures.
- Protects employees and customers by providing a safe and clean store environment.
- Maintains the stability and reputation of the store by complying with legal requirements.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks; participating in professional societies.
- Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
- Contributes to team effort by accomplishing related results as needed.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Determined strategic direction of organisation based on industry knowledge and market research.
- Challenged and inspired team members to achieve business results .
- supervise store and provide feedback to the area manger withe regards to the employ and products.
- physically fit to stand for extended hours and heavy lifting.
- End to end store operations responsibility.
- Increasing monthly sales by a rate ranging between 8%-11% over the close of the year.
- Formulated marketing and advertising strategies for continuous business growth.
- Enforced service standards to maintain establishment reputation for excellence.
- Oversaw business staffing and training, building successful, customer-focused team.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Consistently arrived at work on time and ready to start immediately.
- Reviewed customer history to recommend appropriate products and services.
- Forecasted sales trends to plan team resourcing.
Ansar Galley llcSharjah, UAE
Store manger (Garments manger )
01.2012 - 01.2016
Job overview
- Organize all store operations and allocate responsibilities to personnel.
- Supervise and guide staff towards maximum performance.
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
- Monitor stock levels and purchases and ensure they stay within budget.
- Deal with complaints from customers to maintain the store’s reputation.
- Inspect the areas in the store and resolve any issues that might arise.
- Plan and oversee in-store promotional events or displays.
- Keep abreast of market trends to determine the need for improvements in the store.
- Analyze sales and revenue reports and make forecasts.
- Ensure the store fulfills all legal health and safety guidelines..
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
- Monitored health and safety measures for guaranteed compliance.
- Planned revenue generation strategies designed for growth.
- Forecasted sales trends to plan team resourcing.
- Monitored and updated stock levels and inventory databases.
- Developed plans and strategies to promote continuous improvement.
- Improved efficiency and productivity by acquiring new skills.
- Replenished stock and processed deliveries to maximise product availability.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Understood what drives overall business success and prioritised and delivered quality results.
- Led regular staff performance reviews to provide guidance and support for individual development.
- Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
East Asia trading DubaiSharjah & Dubai & Ajman, UAE
Sales Exclusive
01.2008 - 01.2012
Job overview
- Apply to make promotions for the market.
- Follow up the weekend promo, national day's promo & Ramadan promo.
- Reporting by mail's to the key accounts manager
- Reporting to the key accounts manager about the daily market.
- Handling the stock inventory in warehouse.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Presented sales data and insights to leadership to aid strategy development and planning.
- Tagged products quickly and accurately with price tags and stickers.
- Identified discrepancies in stocks through regular inventory management.
- Built rapport with new and existing customers to boost client retention.
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Generated new leads and opportunities to maximise revenue.
- Explained establishment policies to customers and offered advice on selections.
- Analysed industry and competitor trends to enhance sales strategy.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Promoted customer loyalty scheme at checkout.
- Requested and checked customer IDs at checkout for age-restricted products.
- Demonstrated product usage and features to customers.
- Understood customer needs to craft exceptional sales journeys.
- Carried out active selling from initial customer greeting.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Successfully maintained clean driving licence and access to reliable transportation.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Generated Key Performance Indicator reporting to drive better performance.
- Developed plans and strategies to promote continuous improvement.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Managed on-site evaluations, internal audits and customer surveys.
Kings StoresJumeirah, UAE
Store manger
02.2009 - 04.2010
Job overview
- Working and training in Na vision system.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Assisted in recruiting, hiring and onboarding store staff.
- brief and guide the staff on achievement of the daily-weekly-monthly sales target
- manage the daily roster,leave and grievances of the retail staff
- ensure awareness and vigilance at all times of security in the store without any negligence
- end to end store operations responsibility
- physically fit to stand for extended hours and heavy lifting
Ansar Group LLCSharjah, UAE
Sales man
02.2004 - 01.2008
Job overview
- Handling stock inventory in store room.
- Making new entry for the new items & controlling the stock.
- Assisting customers & handling their needs.
- Handling annual inventory report.
- Making local purchase order.
- Arranging (purchase) items for selling area.
- Making payment report for the suppliers.
- Enhanced new business acquisition through strategic networking and lead generation.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
- Met sales targets by generating leads among target audiences.
- Applied various sales techniques to steadily expand customer bases.
- Improved new business using targeted door-to-door selling.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Placed customer orders, providing guidance on product delivery timeframes.
Education
Cairo universityEgypt
Diploma from Commerce and Business
08.1997 - 07.2002
University overview
AETC training center.UAE
Leadership and self development from Business Administration
05.2010 - 04.2011
University overview
The Way Training InstituteSharjah /UAE
MS Excel Advanced from Microsoft Excel
05.2013 - 11.2013
University overview
Skills
- Customer service
- Loss prevention
- Promotional activity analysis
- leadership and employee training
- public relations (inter personal skills
- strong knowledge about markets update
- team work
- work ethic
- problem solving
- organization
- financial management
- communication
- marketing and advertising
- sales
- inventory management
- full knowledge of UAE municipality instructions certificate
Languages
Arabic
Proficient (C2)
English
Native
Urdu
Elementary
Custom
Custom
Available on request
Personal Information
Personal Information
- Date of birth: 05/22/82
- Gender: Male
- Nationality: Egyptian
- Marital status: Married
- Religion: Muslim
- Visa status: Employment Visa
Affiliations
Affiliations
- reading
- working
- sea
Certification
course in business administration
directors certificate from sharjah municipality
Accomplishments
Accomplishments
quarterly and annual bonusto achieve profit targeted + best employee of the year
Timeline
Store Manager
FMCG Group (Istanbul Supermarket)
06.2016 - 11.2023
The Way Training Institute
MS Excel Advanced from Microsoft Excel
05.2013 - 11.2013
Store manger (Garments manger )
Ansar Galley llc
01.2012 - 01.2016
AETC training center.
Leadership and self development from Business Administration
05.2010 - 04.2011
Store manger
Kings Stores
02.2009 - 04.2010
Sales Exclusive
East Asia trading Dubai
01.2008 - 01.2012
Sales man
Ansar Group LLC
02.2004 - 01.2008
Cairo university
Diploma from Commerce and Business
08.1997 - 07.2002