Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Ahmed Walid

Ahmed Walid

Dubai,UAE

Summary

Order Processing and Fulfillment, Handling customer orders, processing payments, and coordinating with the warehouse or fulfillment team to ensure timely and accurate order fulfillment. Monitor and address any issues related to order processing, shipping, or delivery. Strategic Planning: Develop and implement strategic plans for warehouse operations to ensure efficient utilization of resources, optimize inventory management, and meet customer demands. Process Improvement: Continuously analyze warehouse processes and identify areas for improvement. Implement process enhancements, automation, and technology solutions to enhance efficiency, reduce errors, and increase productivity. Logistics Coordination: Collaborate with transportation providers, suppliers, and internal stakeholders to coordinate inbound and outbound logistics operations, ensuring timely delivery and order fulfillment. Product Catalog Management, Curate and manage the product catalog, including product descriptions, images, pricing, and inventory levels. Ensure accurate and up-to-date information is displayed on the website. Customer Service and Support, Respond to customer inquiries, provide assistance, and resolve any issues or complaints promptly. Offer product information, troubleshoot technical problems, and ensure a positive customer experience throughout the purchase journey. Performance Analysis and Reporting, Monitor key performance metrics such as website traffic, conversion rates, sales, and customer engagement. Analyze data to identify trends, evaluate marketing campaigns, and make data-driven decisions to optimize performance and achieve business objectives

Overview

3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

CS Supervisor

6th Street.com
Dubai
12.2020 - Current
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Increased team productivity through effective staff planning, coordination, and task delegation.
  • Offered instruction, coaching, and motivation for enhanced team morale.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Achieved order processing and delivery time targets through smooth warehouse operations.

Education

Bachelor of Design - Interior Design

American University in the Emirates
Dubai
09.2017 - 05.2022

Skills

  • Skilled Collaborator
  • Rapid and Adaptive
  • Effective cross-functional Communicator
  • Solutions Oriented Professional
  • High Achiever
  • Business analysis
  • Data collection and analysis

Languages

English
Fluent

Certification

Introduction to CRM - 2023

Foundations of UX Design - 2023

UX Design - 2023

Timeline

CS Supervisor

6th Street.com
12.2020 - Current

Bachelor of Design - Interior Design

American University in the Emirates
09.2017 - 05.2022

Introduction to CRM - 2023

Foundations of UX Design - 2023

UX Design - 2023

Ahmed Walid