Summary
Overview
Work History
Education
Skills
Languages
Timeline
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AHMED YOUSRY

DUBAI

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

2
2
years of professional experience

Work History

Waiter

JW Marriott Hotel
02.2021 - 06.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Met with chef to review daily specials and menu changes.

Education

High School Diploma -

Orman Hotel High School
Tanta, Gharbeya, Egypt
07.2019

Skills

  • Supply Restocking
  • Table Setting Arrangements
  • Quality Control
  • Age Verification
  • VIP Support
  • Warm and Friendly
  • Safe Alcohol Service
  • Guest Flow

Languages

English
Upper intermediate (B2)
Arabic
Bilingual or Proficient (C2)

Timeline

Waiter

JW Marriott Hotel
02.2021 - 06.2023

High School Diploma -

Orman Hotel High School

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AHMED YOUSRY